# Plugin configuration window is not opening in mautic

**URL:** https://forum.mautic.org/t/plugin-configuration-window-is-not-opening-in-mautic/22430
**Category:** Development
**Tags:** development
**Created:** [January 22, 2022, 11:06am UTC](https://forum.mautic.org/t/plugin-configuration-window-is-not-opening-in-mautic/22430 "2022-01-22T11:06:31Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![sangeethapriya](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/sangeethapriya/32/6368_2.png) [@sangeethapriya](https://forum.mautic.org/u/sangeethapriya)
#### Post date: [January 22, 2022, 11:06am UTC](https://forum.mautic.org/t/plugin-configuration-window-is-not-opening-in-mautic/22430/1 "2022-01-22T11:06:31Z")

</div>

Hello Mautic Community,

I am using mautic 3.3.3 version . I am creating plugin with callback functionality . When i click the plugin widget , plugin configuration window is not opening in server side. But I tested the whole plugin in local, its working fine . I checked the error log in server side.

Error log : mautic\_sample\_public\_index route doesnot exist.  
But we defined route in config file.

Anything else I should be checking? Any suggestions? I need support for plugin to solve this issue

Thanks for the help