# Plugin Problem Fix **URL:** \ **Category:** Product Support\ **Created:** [April 20, 2017, 8:40am UTC](https://forum.mautic.org/t/plugin-problem-fix/8266 "2017-04-20T08:40:34Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Paulogon](https://avatars.discourse-cdn.com/v4/letter/p/bb73d2/32.png) [@Paulogon](https://forum.mautic.org/u/Paulogon)\ **Post date:** [April 20, 2017, 8:40am UTC](https://forum.mautic.org/t/plugin-problem-fix/8266/1 "2017-04-20T08:40:34Z")
Hi I am have an issue that i can´t install plugins I have found this plugin: [https://github.com/thirdset/ThirdSetMauticTimingBundle](https://github.com/thirdset/ThirdSetMauticTimingBundle) That it seems that let us setup the time and weekdays a campaign is trigger or sent. I have upload it to the plugin folder and clear the cache and clicked Install/Update Plugin. But nothing happens. I have also tried with other plugins and nothing happens. Any idea of what i am doing wrong? Tx Paulo ---
**Author:** ![Paulogon](https://avatars.discourse-cdn.com/v4/letter/p/bb73d2/32.png) [@Paulogon](https://forum.mautic.org/u/Paulogon)\ **Post date:** [April 20, 2017, 8:40am UTC](https://forum.mautic.org/t/plugin-problem-fix/8266/2 "2017-04-20T08:40:34Z")
Hi I am have an issue that i can´t install plugins I have found this plugin: [https://github.com/thirdset/ThirdSetMauticTimingBundle](https://github.com/thirdset/ThirdSetMauticTimingBundle) That it seems that let us setup the time and weekdays a campaign is trigger or sent. I have upload it to the plugin folder and clear the cache and clicked Install/Update Plugin. But nothing happens. I have also tried with other plugins and nothing happens. Any idea of what i am doing wrong? Tx Paulo ---
**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\ **Post date:** [April 20, 2017, 7:41pm UTC](https://forum.mautic.org/t/plugin-problem-fix/8266/3 "2017-04-20T19:41:12Z")
@Paulogon, what is your hosting environment? Are you using a cpanel environment? Shared server, VPS? Cheers Jo ---
**Author:** ![Paulogon](https://avatars.discourse-cdn.com/v4/letter/p/bb73d2/32.png) [@Paulogon](https://forum.mautic.org/u/Paulogon)\ **Post date:** [April 21, 2017, 7:19am UTC](https://forum.mautic.org/t/plugin-problem-fix/8266/4 "2017-04-21T07:19:21Z")
Hi Jo and MxyzptlkFishStix Thank you for your resplies. I have rename without the -name at the end, clicked Install/Update Plugins and still nothing. My installation is on Rochen with shared plane but with burst resources with 1 core 2.4 ghz and 2 GB Ram. The server is Litespeed. Here is the System Info from Mautic [https://www.dropbox.com/s/254fe0523hu56gq/System%20Info%20%20%20Mautic.png?dl=0](https://www.dropbox.com/s/254fe0523hu56gq/System%20Info%20%20%20Mautic.png?dl=0) I have tried in a Nginx server and also couldn´t install the plugin Paulo ---
**Author:** ![Paulogon](https://avatars.discourse-cdn.com/v4/letter/p/bb73d2/32.png) [@Paulogon](https://forum.mautic.org/u/Paulogon)\ **Post date:** [April 21, 2017, 2:24pm UTC](https://forum.mautic.org/t/plugin-problem-fix/8266/5 "2017-04-21T14:24:13Z")
Hi MxyzptlkFishStix It works, now that i have follow your suggestions. I have set all the folder permissions to 755 and files to 644 I delete the cache Then log off Log in Finally, i clicked on Install/Update Plugins and the plugin is there. And i see the option on the campaign settings. Tx for your help And also JoPitts Tx Paulo ---
**Author:** ![designersinn](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/designersinn/32/204_2.png) [@designersinn](https://forum.mautic.org/u/designersinn)\ **Post date:** [July 30, 2017, 8:24am UTC](https://forum.mautic.org/t/plugin-problem-fix/8266/6 "2017-07-30T08:24:38Z")
Hmm Tried same, but it does not install?! How can I setup “Make sure all the files/directories are owned by user”. And “Make sure all your cronjobs are ran as the user”? Does I need to install any cron for plugins? And which?