# Points are not getting increased for visit pages campaigns

**URL:** <https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322>\
**Category:** Product Support\
**Created:** [September 11, 2015, 11:21am UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322 "2015-09-11T11:21:47Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![raghav](https://avatars.discourse-cdn.com/v4/letter/r/54ee81/32.png) [@raghav](https://forum.mautic.org/u/raghav)\
**Post date:** [September 11, 2015, 11:21am UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/1 "2015-09-11T11:21:47Z")

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Steps:

1. Created two leads  
2. created list  
3. created email template  
4. created campaign with below options  
  
send email , open email , visit pages. For each actions try to give some points.  
  
  
  
Actual:  
  
  
  
Points are not considering for Visit pages or other actions except Send / Open email.  
  
  
  
Could you please check and let me know what is missing?

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**Author:** ![raghav](https://avatars.discourse-cdn.com/v4/letter/r/54ee81/32.png) [@raghav](https://forum.mautic.org/u/raghav)\
**Post date:** [September 11, 2015, 11:21am UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/2 "2015-09-11T11:21:47Z")

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Steps:

1. Created two leads
2. created list
3. created email template
4. created campaign with below options  
send email , open email , visit pages. For each actions try to give some points.

Actual:

Points are not considering for Visit pages or other actions except Send / Open email.

Could you please check and let me know what is missing?

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<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 11, 2015, 12:13pm UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/3 "2015-09-11T12:13:29Z")

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Make sure you are logged out of Mautic or use anonymous browser if you test this stuff because Mautic doesn’t track actions when the admin session is found so it doesn’t ruin the statistics.

Your report is great, but please report bugs to [https://github.com/mautic/mautic/issues](https://github.com/mautic/mautic/issues) so developers can track it. Forum is more for configuration problems and other none code related stuff.

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**Author:** ![raghav](https://avatars.discourse-cdn.com/v4/letter/r/54ee81/32.png) [@raghav](https://forum.mautic.org/u/raghav)\
**Post date:** [September 11, 2015, 1:21pm UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/4 "2015-09-11T13:21:23Z")

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I have tried from other system now, still not increasing the points.

could you please help?

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 14, 2015, 8:53am UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/5 "2015-09-14T08:53:57Z")

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I tested it like that:

1. Created a Page
2. Created a campaign with a Lead List Source -\> add tag -\> visited a page from 1 -\> add 3 points
3. I visited the page from in an anonymous browser (Mautic doesn’t track you if you are logged in as admin) with a lead from the list (as a lead source from 2)
4. I triggered app/console mautic:campaign:trigger command (should be triggered by a cron job)

In the lead detail I can see that tag was added, page visited and points increased.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [September 14, 2015, 9:38am UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/6 "2015-09-14T09:38:10Z")

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This issue is further discussed in [https://github.com/mautic/mautic/issues/882](https://github.com/mautic/mautic/issues/882)

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**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:58pm UTC](https://forum.mautic.org/t/points-are-not-getting-increased-for-visit-pages-campaigns/2322/7 "2020-02-02T22:58:34Z")

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