# Points every hour - not working as expected

**URL:** <https://forum.mautic.org/t/points-every-hour-not-working-as-expected/20147>\
**Category:** Product Support\
**Created:** [July 13, 2021, 10:23am UTC](https://forum.mautic.org/t/points-every-hour-not-working-as-expected/20147 "2021-07-13T10:23:40Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 13, 2021, 10:23am UTC](https://forum.mautic.org/t/points-every-hour-not-working-as-expected/20147/1 "2021-07-13T10:23:40Z")

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**Your software**  
My Mautic version is: 3.3.1  
My PHP version is: 7.3  
My Database type and version is: MariaDB 10.

**Your problem**  
My problem is:  
I would like to give points to visitors, who come back after 1 hour. These are my settings:

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/a352c50f638e87a11cd9044565ca1fac52eea160.png)

However The points is given after 1 minute even.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/a/af20d9fa866f13f57b263786d4e8172ccbb66c01.png)  
I also tried 60 min.

Do I misunderstand how points work?  
Thx,  
Joey

These errors are showing in the log: no errors.

Steps I have tried to fix the problem: Tested, didn’t work.

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<div class="post-metadata">

**Author:** ![robm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robm/32/260_2.png) [@robm](https://forum.mautic.org/u/robm)\
**Post date:** [July 13, 2021, 10:45am UTC](https://forum.mautic.org/t/points-every-hour-not-working-as-expected/20147/2 "2021-07-13T10:45:27Z")

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I would say this is a bug. Your setup looks correct and logical to me.

Have you tried within a campaign to see if the issue is there as well? Not sure if you can do time-based point scoring in a campaign though?

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [July 13, 2021, 4:05pm UTC](https://forum.mautic.org/t/points-every-hour-not-working-as-expected/20147/3 "2021-07-13T16:05:08Z")

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is there a difference in the “server time” and Mautic timezone?

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<div class="post-metadata">

**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [July 14, 2021, 6:59am UTC](https://forum.mautic.org/t/points-every-hour-not-working-as-expected/20147/4 "2021-07-14T06:59:11Z")

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Yeah, good idea.  
But no, that is not the solution. I changed to 2 days, and still giving points for every visit.  
I think I’ll raise an issue.