# Points mautic

**URL:** <https://forum.mautic.org/t/points-mautic/3491>\
**Category:** Product Support\
**Created:** [April 12, 2016, 8:23am UTC](https://forum.mautic.org/t/points-mautic/3491 "2016-04-12T08:23:57Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![soporte](https://avatars.discourse-cdn.com/v4/letter/s/9e8a1a/32.png) [@soporte](https://forum.mautic.org/u/soporte)\
**Post date:** [April 12, 2016, 8:23am UTC](https://forum.mautic.org/t/points-mautic/3491/1 "2016-04-12T08:23:57Z")

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I have a problem with Mautic.  
  
  
  
When I ejecute a campaign, the points dont update… Is it instantaneous?  
  
  
  
I need your help please.  
  
  
  
Thanks

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<div class="post-metadata">

**Author:** ![soporte](https://avatars.discourse-cdn.com/v4/letter/s/9e8a1a/32.png) [@soporte](https://forum.mautic.org/u/soporte)\
**Post date:** [April 12, 2016, 8:23am UTC](https://forum.mautic.org/t/points-mautic/3491/2 "2016-04-12T08:23:57Z")

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I have a problem with Mautic.

When I ejecute a campaign, the points dont update… Is it instantaneous?

I need your help please.

Thanks

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<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [April 12, 2016, 11:30am UTC](https://forum.mautic.org/t/points-mautic/3491/3 "2016-04-12T11:30:59Z")

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Revisa tu cronjob. Parece un problema de cronjob.

Check the cronjob configuration.