# Possible Issue with Email Frequency in 4.0.1
**URL:** https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309
**Category:** Product Support
**Created:** [October 17, 2021, 4:54pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309 "2021-10-17T16:54:54Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [October 17, 2021, 4:54pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/1 "2021-10-17T16:54:54Z")
**Your software**
My Mautic version is: 4.0.1
My PHP version is: 7.4
My Database type and version is: maraud
**Your problem**
My problem is:
I have another open issue on this where emails are being set as queued. When I go and look at the frequency settings I see that it is set to 0 days.
I tested this a few times and get different results. I then went and changed this to 100 emails per day, did a send and everything went through.
My guess that somewhere inside Mautic it is not respecting the settings
Previous post:
I am getting lots of mails queued
why is this happening ?
I do not have que setup. have not changed mailing frequency. Checked user card there are no limitations there
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 18, 2021, 5:11am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/2 "2021-10-18T05:11:36Z")
Hi, the problem seems to be, that sometimes after upgrade frequency is set from NULL / day to 0 / day. The two values are different since NULL behaves like NO value.
So you might find yourself facing queued emails which have to be sent out in to rescheduled times.
These emails can be sent with the mautic:messages:send command.
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### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [October 18, 2021, 6:18am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/3 "2021-10-18T06:18:14Z")
Hey @joeyk
Thanks for that bit of info. So should people write NULL in the value of frequency or simply delete it totally ? What is the correct work around here.
Regarding the Mautic:messages:send I did try this and unfortunately it still did not send off the queued emails:
Is there something else I might be missing here ?
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 18, 2021, 9:13am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/4 "2021-10-18T09:13:25Z")
Hi Mike,
Is the message ready to be sent - i mean the rescheduled date is in the past?
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### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [October 18, 2021, 10:18am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/5 "2021-10-18T10:18:04Z")
Hey @joeyk I am not following you ☹
Where do I send the reschedule date ?
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 18, 2021, 10:31am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/6 "2021-10-18T10:31:37Z")
Hello Mike,
In the timeline of the contact you should be able to see something like “Cannot send due to frequency settings” and a triangle.
If you expand that error, you’ll be able to see a reschedule button.
Joey
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### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [October 18, 2021, 11:00am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/7 "2021-10-18T11:00:01Z")
Cool!! I just learnt something super important and new!! Thanks @joeyk
So it is scheduled to only go out later today. Is there a way to trigger this earlier ?
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 18, 2021, 12:39pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/8 "2021-10-18T12:39:16Z")
Only from DB
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 19, 2021, 11:29am UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/9 "2021-10-19T11:29:37Z")
Found the table: `message_queue` holds all related infos.
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### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [October 21, 2021, 1:22pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/10 "2021-10-21T13:22:30Z")
how does one fix this problem ? I have deleted the zero from the settings and still getting queued. Is it something in the local.php file ?
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 21, 2021, 1:26pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/11 "2021-10-21T13:26:00Z")
Can you change to 100 ?
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### Author:  [@mikew](https://forum.mautic.org/u/mikew)
#### Post date: [October 21, 2021, 1:31pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/12 "2021-10-21T13:31:57Z")
yes I can…
must be a better way to fix this problem though
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### Author:  [@joeyk](https://forum.mautic.org/u/joeyk)
#### Post date: [October 21, 2021, 2:55pm UTC](https://forum.mautic.org/t/possible-issue-with-email-frequency-in-4-0-1/21309/13 "2021-10-21T14:55:32Z")
I think the fix is to handle 0 as “turned off”. That would be a bugfix in my opinion.
Right now, you can just do quick and dirty and lift to 100.