# Problem sending text messages/SMS

**URL:** <https://forum.mautic.org/t/problem-sending-text-messages-sms/30441>\
**Category:** Product Support\
**Created:** [January 11, 2024, 8:25am UTC](https://forum.mautic.org/t/problem-sending-text-messages-sms/30441 "2024-01-11T08:25:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![iparker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/iparker/32/1936_2.png) [@iparker](https://forum.mautic.org/u/iparker)\
**Post date:** [January 11, 2024, 8:25am UTC](https://forum.mautic.org/t/problem-sending-text-messages-sms/30441/1 "2024-01-11T08:25:19Z")

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Hello,

I would like to test the version of SMS messages/text messages via Twilio.

So I created a Twilio account and activated the plugin in Mautic.

Unfortunately the SMS messages are not being sent and I don’t see or understand why.

I created a new “List Text Message” in Mautic and a segment for testing.

I also see “4 pending” in the list of text messages. However, the messages are not delivered. However, when I click on the badge and filter for contacts I don’t see any contacts/output. I don’t see anything about this in the database either (no entries in the message\_queue or sms\_message\_stats table).

I don’t see any error output or other message. I don’t see anything in the Twilio logs either. Maybe I have to configure/release something differently with Twilio, unfortunately I don’t know. At Twilio, my account is still in trial mode.

Unfortunately I have no idea how I can check and test this further.

Thanks for tips and help.

Best regards

Timo

**Your software**  
My Mautic version is: v4.4.10  
My PHP version is: 8.0.28  
My Database type and version is: 8.0.18-google

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**Author:** ![jessebrightman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jessebrightman/32/9646_2.png) [@jessebrightman](https://forum.mautic.org/u/jessebrightman)\
**Post date:** [February 15, 2024, 5:45pm UTC](https://forum.mautic.org/t/problem-sending-text-messages-sms/30441/2 "2024-02-15T17:45:22Z")

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I too have experienced this same issue. The exact same mautic instance/configuration works fine on Centos 7 with php 7.4 and mariadb 10.3.