# Problem when completing a form

**URL:** <https://forum.mautic.org/t/problem-when-completing-a-form/15492>\
**Category:** Product Support\
**Created:** [August 3, 2020, 2:10pm UTC](https://forum.mautic.org/t/problem-when-completing-a-form/15492 "2020-08-03T14:10:17Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![pramirez](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pramirez/32/1504_2.png) [@pramirez](https://forum.mautic.org/u/pramirez)\
**Post date:** [August 3, 2020, 2:10pm UTC](https://forum.mautic.org/t/problem-when-completing-a-form/15492/1 "2020-08-03T14:10:17Z")

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My Mautic version is: v2.16.2  
_My PHP version is 7.1.33_ :  
_My MySQL/MariaDB version is_ (delete as applicable): MariaDB 10.1

I’m trying to complete a Mautic form on the home of [https://autenticonuevayork.com](https://autenticonuevayork.com)

_These errors are showing at the website_ :

500 Internal Server Error

Log of Mautic:

[2020-08-03 16:01:33] mautic.CRITICAL: Uncaught PHP Exception Doctrine\DBAL\Exception\InvalidFieldNameException: “An exception occurred while executing ‘SELECT t0.id AS id\_1, t0.date\_added AS date\_added\_2, t0.client\_info AS client\_info\_3, t0.device AS device\_4, t0.device\_os\_name AS device\_os\_name\_5, t0.device\_os\_shortname AS device\_os\_shortname\_6, t0.device\_os\_version AS device\_os\_version\_7, t0.device\_os\_platform AS device\_os\_platform\_8, t0.device\_brand AS device\_brand\_9, t0.device\_model AS device\_model\_10, t0.device\_fingerprint AS device\_fingerprint\_11, t0.tracking\_id AS tracking\_id\_12, t0.lead\_id AS lead\_id\_13 FROM inb\_lead\_devices t0 WHERE t0.lead\_id = ? AND t0.device = ? AND t0.device\_brand = ? AND t0.device\_model = ? LIMIT 1’ with params [295781, “smartphone”, “”, “”]: SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘t0.tracking\_id’ in ‘field list’” at /home/inbautenticonuevayork/www/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php line 71 {“exception”:"[object] (Doctrine\DBAL\Exception\InvalidFieldNameException(code: 0): An exception occurred while executing ‘SELECT t0.id AS id\_1, t0.date\_added AS date\_added\_2, t0.client\_info AS client\_info\_3, t0.device AS device\_4, t0.device\_os\_name AS device\_os\_name\_5, t0.device\_os\_shortname AS device\_os\_shortname\_6, t0.device\_os\_version AS device\_os\_version\_7, t0.device\_os\_platform AS device\_os\_platform\_8, t0.device\_brand AS device\_brand\_9, t0.device\_model AS device\_model\_10, t0.device\_fingerprint AS device\_fingerprint\_11, t0.tracking\_id AS tracking\_id\_12, t0.lead\_id AS lead\_id\_13 FROM inb\_lead\_devices t0 WHERE t0.lead\_id = ? AND t0.device = ? AND t0.device\_brand = ? AND t0.device\_model = ? LIMIT 1’ with params [295781, “smartphone”, “”, “”]:\n\nSQLSTATE[42S22]: Column not found: 1054 Unknown column ‘t0.tracking\_id’ in ‘field list’ at /home/inbautenticonuevayork/www/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/AbstractMySQLDriver.php:71, Doctrine\DBAL\Driver\PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘t0.tracking\_id’ in ‘field list’ at /home/inbautenticonuevayork/www/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:107, PDOException(code: 42S22): SQLSTATE[42S22]: Column not found: 1054 Unknown column ‘t0.tracking\_id’ in ‘field list’ at /home/inbautenticonuevayork/www/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:105)"}

_My problem is_ : I can’t complete the form.

_Steps I have tried to fix the problem_ :

I tried to clear the cache.

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<div class="post-metadata">

**Author:** ![pramirez](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/pramirez/32/1504_2.png) [@pramirez](https://forum.mautic.org/u/pramirez)\
**Post date:** [August 4, 2020, 9:24am UTC](https://forum.mautic.org/t/problem-when-completing-a-form/15492/2 "2020-08-04T09:24:59Z")

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Solved: I switched the code of the embebed form. Instead of selecting the manual code, I chose the automatic and now I can complete the form.
