# problem while trying to install mautic **URL:** \ **Category:** Product Support\ **Created:** [March 2, 2017, 12:28pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752 "2017-03-02T12:28:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Verla](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@Verla](https://forum.mautic.org/u/Verla)\ **Post date:** [March 2, 2017, 12:28pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/1 "2017-03-02T12:28:33Z")
i have this problem, i want to use mautic on hostgator’s hosting. can someone help me with this? ![314tjzd.jpg](http://i64.tinypic.com/314tjzd.jpg) ---
**Author:** ![Verla](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@Verla](https://forum.mautic.org/u/Verla)\ **Post date:** [March 2, 2017, 12:28pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/2 "2017-03-02T12:28:33Z")
i have this problem, i want to use mautic on hostgator’s hosting. can someone help me with this? ![](http://i64.tinypic.com/314tjzd.jpg) ---
**Author:** ![Alcides](https://avatars.discourse-cdn.com/v4/letter/a/b2d939/32.png) [@Alcides](https://forum.mautic.org/u/Alcides)\ **Post date:** [March 2, 2017, 1:20pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/3 "2017-03-02T13:20:23Z")
[quote=20798:@Verla]i have this problem, i want to use mautic on hostgator’s hosting. can someone help me with this? ![](http://i64.tinypic.com/314tjzd.jpg)[/quote] Just follow the instructions provided. If you do not know How to do that, ask your host How can you apply It. ---
**Author:** ![Verla](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@Verla](https://forum.mautic.org/u/Verla)\ **Post date:** [March 2, 2017, 1:25pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/4 "2017-03-02T13:25:40Z")
i asked my host and they said that they cant help me… ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [March 2, 2017, 1:27pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/5 "2017-03-02T13:27:21Z")
lol, the people of HostGator are funny. You will have problems with Hostgator. ---
**Author:** ![Adam](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@Adam](https://forum.mautic.org/u/Adam)\ **Post date:** [March 2, 2017, 4:06pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/6 "2017-03-02T16:06:44Z")
Yes you will have lots of problems with Hostgator especially when it comes to actually sending emails. ---
**Author:** ![ayayron](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ayayron/32/10341_2.png) [@ayayron](https://forum.mautic.org/u/ayayron)\ **Post date:** [March 2, 2017, 4:26pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/7 "2017-03-02T16:26:50Z")
If you are on a shared hosting account with any type of hosting provider Mautic tends to run like crap and or not at all. VPS and or Semi-Dedicated or Dedicated Servers it runs much better on. Shared Hosting your ability to do changes with php.ini or php in general is limited as with other hosting platforms you have more control and access. ---
**Author:** ![Verla](https://avatars.discourse-cdn.com/v4/letter/v/65b543/32.png) [@Verla](https://forum.mautic.org/u/Verla)\ **Post date:** [March 2, 2017, 7:02pm UTC](https://forum.mautic.org/t/problem-while-trying-to-install-mautic/7752/8 "2017-03-02T19:02:33Z")
yeah, you are probably right about Shared Hosting, so what is the cheapest option to make mautic work?