# Problem with additional fields in campaigns (on field update)

**URL:** https://forum.mautic.org/t/problem-with-additional-fields-in-campaigns-on-field-update/8805
**Category:** Product Support
**Created:** [June 25, 2017, 12:27am UTC](https://forum.mautic.org/t/problem-with-additional-fields-in-campaigns-on-field-update/8805 "2017-06-25T00:27:14Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![daniel.grammer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/daniel.grammer/32/627_2.png) [@daniel.grammer](https://forum.mautic.org/u/daniel.grammer)
#### Post date: [June 25, 2017, 12:27am UTC](https://forum.mautic.org/t/problem-with-additional-fields-in-campaigns-on-field-update/8805/1 "2017-06-25T00:27:14Z")

</div>

Hey,  
  
  
  
i hope i am right here. I have a problem and i dont know if its a problem of how i use it or and otherwise problem.  
  
I create an campaign based on segments (named: yoga), it use an filter tag.  
  
Next i add an additional field level. (is an numeric, from 0 - 5). Every Contact can update get into an higher level (we update the level via api). Default value is 0.  
  
  
  
our campaign looks something like this:  
  
 ![ajxv5s.jpg](http://oi67.tinypic.com/ajxv5s.jpg)  
  
  
  
As you can see the user get an Welcome Email.  
  
First they also get triggered with 2 E-Mails (wait 10 days, wait 15 days).  
  
This works fine, the campaign trigger, sets the trigger points etc.  
  
But when we update now the level field to 1 and execute the trigger command, nothing changes. It should change to Level 1 actions (3 E-Mails, first immediately, second after 10 days, third after 15 days).  
  
  
  
is there something i do wrong?  
  
  
  
regards and thx

---

<div class="post-metadata">

### Author: ![daniel.grammer](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/daniel.grammer/32/627_2.png) [@daniel.grammer](https://forum.mautic.org/u/daniel.grammer)
#### Post date: [June 25, 2017, 12:27am UTC](https://forum.mautic.org/t/problem-with-additional-fields-in-campaigns-on-field-update/8805/2 "2017-06-25T00:27:14Z")

</div>

Hey,

i hope i am right here. I have a problem and i dont know if its a problem of how i use it or and otherwise problem.  
I create an campaign based on segments (named: yoga), it use an filter tag.  
Next i add an additional field level. (is an numeric, from 0 - 5). Every Contact can update get into an higher level (we update the level via api). Default value is 0.

our campaign looks something like this:  
 ![](http://oi67.tinypic.com/ajxv5s.jpg)

As you can see the user get an Welcome Email.  
First they also get triggered with 2 E-Mails (wait 10 days, wait 15 days).  
This works fine, the campaign trigger, sets the trigger points etc.  
But when we update now the level field to 1 and execute the trigger command, nothing changes. It should change to Level 1 actions (3 E-Mails, first immediately, second after 10 days, third after 15 days).

is there something i do wrong?

regards and thx