# Problem with campaign builder

**URL:** <https://forum.mautic.org/t/problem-with-campaign-builder/7944>\
**Category:** Product Support\
**Created:** [March 15, 2017, 11:22am UTC](https://forum.mautic.org/t/problem-with-campaign-builder/7944 "2017-03-15T11:22:23Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![paolop](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@paolop](https://forum.mautic.org/u/paolop)\
**Post date:** [March 15, 2017, 11:22am UTC](https://forum.mautic.org/t/problem-with-campaign-builder/7944/1 "2017-03-15T11:22:23Z")

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Hi everyone,  
  
i have this problem with my mautic account.  
  
I’m trying to create a new campaign but after i chose a contact segment it appears a white screen with only  
  
the contact segment name and three plus and i don’t know how to graphically create a new marketing ad.  
  
  
  
Thanks for your time,  
  
Paul

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**Author:** ![paolop](https://avatars.discourse-cdn.com/v4/letter/p/48db29/32.png) [@paolop](https://forum.mautic.org/u/paolop)\
**Post date:** [March 15, 2017, 11:22am UTC](https://forum.mautic.org/t/problem-with-campaign-builder/7944/2 "2017-03-15T11:22:23Z")

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Hi everyone,  
i have this problem with my mautic account.  
I’m trying to create a new campaign but after i chose a contact segment it appears a white screen with only  
the contact segment name and three plus and i don’t know how to graphically create a new marketing ad.

Thanks for your time,  
Paul

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<div class="post-metadata">

**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\
**Post date:** [March 17, 2017, 1:40am UTC](https://forum.mautic.org/t/problem-with-campaign-builder/7944/3 "2017-03-17T01:40:47Z")

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Click on the plus signs. You’ll be prompted for more options