# Problem with contacts import

**URL:** <https://forum.mautic.org/t/problem-with-contacts-import/7150>\
**Category:** Product Support\
**Created:** [January 13, 2017, 12:34am UTC](https://forum.mautic.org/t/problem-with-contacts-import/7150 "2017-01-13T00:34:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![kerid0](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kerid0](https://forum.mautic.org/u/kerid0)\
**Post date:** [January 13, 2017, 12:34am UTC](https://forum.mautic.org/t/problem-with-contacts-import/7150/1 "2017-01-13T00:34:21Z")

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I am trying to import a bunch of contacts in Mautic and everything goes smoothly, but when it comes to field with Multiple Select type in Mautic, I get an error “This value is not valid”.  
  
  
  
I tried different variants of csv files, but did not succeeded. I even tried to make a report which includes this Multiple Select field export it to csv and then import it back to Mautic (did not work either).  
  
  
  
If somebody have already faced this issue, I will be very grateful for solution.

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<div class="post-metadata">

**Author:** ![kerid0](https://avatars.discourse-cdn.com/v4/letter/k/9fc348/32.png) [@kerid0](https://forum.mautic.org/u/kerid0)\
**Post date:** [January 13, 2017, 12:34am UTC](https://forum.mautic.org/t/problem-with-contacts-import/7150/2 "2017-01-13T00:34:21Z")

</div>

I am trying to import a bunch of contacts in Mautic and everything goes smoothly, but when it comes to field with Multiple Select type in Mautic, I get an error “This value is not valid”.

I tried different variants of csv files, but did not succeeded. I even tried to make a report which includes this Multiple Select field export it to csv and then import it back to Mautic (did not work either).

If somebody have already faced this issue, I will be very grateful for solution.