# Problemas para receber os bounces

**URL:** <https://forum.mautic.org/t/problemas-para-receber-os-bounces/26789>\
**Category:** Product Support\
**Created:** [January 17, 2023, 1:16pm UTC](https://forum.mautic.org/t/problemas-para-receber-os-bounces/26789 "2023-01-17T13:16:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![matheusbl](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/matheusbl/32/9139_2.png) [@matheusbl](https://forum.mautic.org/u/matheusbl)\
**Post date:** [January 17, 2023, 1:16pm UTC](https://forum.mautic.org/t/problemas-para-receber-os-bounces/26789/1 "2023-01-17T13:16:02Z")

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nao estou consguindo configurar corretamente os emails devolvidos ou caixa monitorada, tudo da ok, mas nao chegam emails nas caixas monitoradas, alguem pode me dar uma solução?

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**Author:** ![rafaelplatero](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/rafaelplatero/32/9022_2.png) [@rafaelplatero](https://forum.mautic.org/u/rafaelplatero)\
**Post date:** [February 7, 2023, 5:41pm UTC](https://forum.mautic.org/t/problemas-para-receber-os-bounces/26789/2 "2023-02-07T17:41:57Z")

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Olá Matheus, qual serviço de e-mail você esta usando?