# Problems with failed web update **URL:** \ **Category:** Product Support\ **Created:** [May 26, 2022, 12:14pm UTC](https://forum.mautic.org/t/problems-with-failed-web-update/24225 "2022-05-26T12:14:39Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [May 26, 2022, 12:55pm UTC](https://forum.mautic.org/t/problems-with-failed-web-update/24225/2 "2022-05-26T12:55:07Z")
With a simple forum search for your error message I found this thread with a solution: > [@Strange Issue with Upgrading from 3.2.4 to 4.1.0](https://forum.mautic.org/t/strange-issue-with-upgrading-from-3-2-4-to-4-1-0/21964/5): > > I have now tried a few more tricks and nothing worked. I tried to delete all the contacts to see if it was something with the length of an email address or name. This did not work I tried to install 4.1.0 by itself and then import the old database - obviously this did not work either. Tried to upgrade to 3.3.4 first and then 4.1 - still did not work. I removed the two plugins that I have installed here: Multidomain and RSS feed - still did not work Perhaps you could try that? --- _[View the full topic](https://forum.mautic.org/t/problems-with-failed-web-update/24225)._