# Problems with forums **URL:** \ **Category:** Site Feedback\ **Created:** [November 18, 2019, 10:52am UTC](https://forum.mautic.org/t/problems-with-forums/11726 "2019-11-18T10:52:41Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\ **Post date:** [November 20, 2019, 10:44am UTC](https://forum.mautic.org/t/problems-with-forums/11726/5 "2019-11-20T10:44:30Z")
Very useful feedback! All new users see a large blue box at the top of the page (until they manually dismiss it - if you open the forums in an incognito browser you will see it in action) which features the content from this article: > [@Welcome to the new Mautic Community Forums!](https://forum.mautic.org/t/welcome-to-the-new-mautic-community-forums/10870): > > Welcome to the new [Mautic Community Forums](https://forums.mautic.org) which we [launched today!](https://www.mautic.org/blog/community/mautic-community-forums-re-launched) We hope you find them easy to use and navigate! Some things that will help you use the forums more effectively: The forums have trust levels enabled, which means as a new user you will be restricted in the actions you can take – please review this informative post which explains how trust levels work, and help to prevent spam abuse: [Understanding Discourse Trust Levels](https://blog.discourse.org/2018/06/understanding-discourse-trust-levels/). New users will be at trust level 0 and will not be a… Do you feel the text in this article can be improved to make it clearer that accounts are staged and people need to be active/browse the forum before they get access to post? --- _[View the full topic](https://forum.mautic.org/t/problems-with-forums/11726)._