# Provide add-in for Mautic to query the ptr record for customer information

**URL:** <https://forum.mautic.org/t/provide-add-in-for-mautic-to-query-the-ptr-record-for-customer-information/5730>\
**Category:** Development\
**Created:** [March 10, 2016, 12:51pm UTC](https://forum.mautic.org/t/provide-add-in-for-mautic-to-query-the-ptr-record-for-customer-information/5730 "2016-03-10T12:51:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![milescantley](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@milescantley](https://forum.mautic.org/u/milescantley)\
**Post date:** [March 10, 2016, 12:51pm UTC](https://forum.mautic.org/t/provide-add-in-for-mautic-to-query-the-ptr-record-for-customer-information/5730/1 "2016-03-10T12:51:20Z")

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If Mautic could query the ptr record of an IP address in order to find a domain name, in many cases it would provide the website address of the customer visiting the website.  
  
  
  
I don’t know why the IP address data providers don;t seem to query this - if there is a reason I would be glad to know it.

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**Author:** ![milescantley](https://avatars.discourse-cdn.com/v4/letter/m/848f3c/32.png) [@milescantley](https://forum.mautic.org/u/milescantley)\
**Post date:** [March 10, 2016, 12:51pm UTC](https://forum.mautic.org/t/provide-add-in-for-mautic-to-query-the-ptr-record-for-customer-information/5730/2 "2016-03-10T12:51:20Z")

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If Mautic could query the ptr record of an IP address in order to find a domain name, in many cases it would provide the website address of the customer visiting the website.

I don’t know why the IP address data providers don;t seem to query this - if there is a reason I would be glad to know it.