# Pulling IP Address geo location info thru to lead

**URL:** <https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255>\
**Category:** Product Support\
**Created:** [January 19, 2016, 8:18am UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255 "2016-01-19T08:18:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [January 19, 2016, 8:18am UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255/1 "2016-01-19T08:18:05Z")

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Hi,  
  
  
  
I have had a good search thru the forum but I have not found any answers for my questions.  
  
  
  
When a someone visits my WP website, Mautic records the visit and gives a country and city location. But as soon as the an IP gets identified and converted to a lead (ie name, email address etc) I lose the geographical info.  
  
  
  
How can I get the geo info passed thru to the lead when it is converted from anon IP address?  
  
  
  
I am using the Allyde hosted version of Mautic.  
  
  
  
Thanks

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<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [January 19, 2016, 8:18am UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255/2 "2016-01-19T08:18:05Z")

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Hi,

I have had a good search thru the forum but I have not found any answers for my questions.

When a someone visits my WP website, Mautic records the visit and gives a country and city location. But as soon as the an IP gets identified and converted to a lead (ie name, email address etc) I lose the geographical info.

How can I get the geo info passed thru to the lead when it is converted from anon IP address?

I am using the Allyde hosted version of Mautic.

Thanks

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [January 20, 2016, 10:38am UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255/3 "2016-01-20T10:38:40Z")

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Hello,

I just checked my [mautic.com](http://mautic.com) instance. I can see some identified leads that have the country flag next to them. Does this happen for all identified leads or just for some? We have to identify the pattern.

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<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [January 20, 2016, 11:47am UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255/4 "2016-01-20T11:47:33Z")

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Hi,

No I get zero geographical data pulling through. When they are still anon ip’s I get country and often city as well, but as soon as they ID themselves that information seems to be dropped.

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**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [January 20, 2016, 12:24pm UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255/5 "2016-01-20T12:24:06Z")

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That’s odd, maybe contact their support directly.

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<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [January 20, 2016, 1:01pm UTC](https://forum.mautic.org/t/pulling-ip-address-geo-location-info-thru-to-lead/3255/6 "2016-01-20T13:01:06Z")

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Thanks I have.