# Question about importing New Contacts for fear of being penalised by Amazon Ses for Double Opt-in

**URL:** <https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938>\
**Category:** Product Support\
**Tags:** mautic-4\
**Created:** [August 14, 2023, 10:47am UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938 "2023-08-14T10:47:10Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![andizulu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/andizulu/32/12620_2.png) [@andizulu](https://forum.mautic.org/u/andizulu)\
**Post date:** [August 14, 2023, 10:47am UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938/1 "2023-08-14T10:47:10Z")

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**Your software**  
My Mautic version is: v4.4.9  
My PHP version is: 8.0.28  
My Database type and version is: MySQL V8

**Your problem**  
My problem is: It’s more of a question… We have just moved from Mailjet to a New installation of Mautic using Amazon SES which was a total nightmare to get out of the sandbox. (We are out now!) We are wanting to import our list of 3,500+ contacts into Mautic so we can start engaging with them. My concern now is that Mautic and Amazon (specifically) don’t know that this list is clean & that all contacts have already gone through the Double Opt-in process (In MailJet) We don’t want to have to do this again! Will Amazon see these as potential spam because it hasn’t actually seen our contacts go though the double opt-in process? Or, will it be okay and we won’t be penalised?

Any help or advice would be much appreciated!

Andi

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**Author:** ![monkeyjedi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/monkeyjedi/32/543_2.png) [@monkeyjedi](https://forum.mautic.org/u/monkeyjedi)\
**Post date:** [August 15, 2023, 3:43am UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938/2 "2023-08-15T03:43:44Z")

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They probably won’t recognize double opt-in for new subscribers anyway. People who confirm email will probably just get a tag taken away and be removed from a segment. However, they will recognize low engagement rates and spam complaints. Those are really the bottom lines.

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**Author:** ![andizulu](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/andizulu/32/12620_2.png) [@andizulu](https://forum.mautic.org/u/andizulu)\
**Post date:** [August 15, 2023, 6:33am UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938/3 "2023-08-15T06:33:08Z")

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Thanks very much MonkeyJedi - Much appreciated!

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**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\
**Post date:** [August 15, 2023, 1:27pm UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938/4 "2023-08-15T13:27:49Z")

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This in addition to bounce rates are what put SES accounts in danger.

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**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\
**Post date:** [August 17, 2023, 1:28am UTC](https://forum.mautic.org/t/question-about-importing-new-contacts-for-fear-of-being-penalised-by-amazon-ses-for-double-opt-in/28938/5 "2023-08-17T01:28:48Z")

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Closed on August 17, 2023, 1:28am UTC

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