# Queued emails do not send but send immidiately emails do but

**URL:** <https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658>\
**Category:** Product Support\
**Created:** [November 25, 2016, 12:28am UTC](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658 "2016-11-25T00:28:59Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![phillip](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@phillip](https://forum.mautic.org/u/phillip)\
**Post date:** [November 25, 2016, 12:28am UTC](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658/1 "2016-11-25T00:28:59Z")

</div>

Hi,  
  
  
  
I have just started using Mautic and I am testing the server (EC2 Amazon Linux running PHP7, Apache 2.4). If I create emails with Mautic set to queue them then they do not ever appear to actually send.  
  
  
  
I can see a file saved to the spool/default folder and it disappears after a few minutes but no emails ever arrive. However, if I change the settings to ‘send immediately’ then I get the email, straight away.  
  
  
  
I’m lost as to why it works one way but not the other. I cannot see any warnings (none at all) in the log files in Mautic.

---

<div class="post-metadata">

**Author:** ![phillip](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@phillip](https://forum.mautic.org/u/phillip)\
**Post date:** [November 25, 2016, 12:28am UTC](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658/2 "2016-11-25T00:28:59Z")

</div>

Hi,

I have just started using Mautic and I am testing the server (EC2 Amazon Linux running PHP7, Apache 2.4). If I create emails with Mautic set to queue them then they do not ever appear to actually send.

I can see a file saved to the spool/default folder and it disappears after a few minutes but no emails ever arrive. However, if I change the settings to ‘send immediately’ then I get the email, straight away.

I’m lost as to why it works one way but not the other. I cannot see any warnings (none at all) in the log files in Mautic.

---

<div class="post-metadata">

**Author:** ![phillip](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@phillip](https://forum.mautic.org/u/phillip)\
**Post date:** [November 25, 2016, 7:46am UTC](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658/3 "2016-11-25T07:46:48Z")

</div>

I’ve just been checking, my cron jobs seem to be running correctly but emails don’t send:

sudo crontab -e

\*/5 \* \* \* \* php /var/www/html/mautic/app/console mautic:segments:update  
\*/5 \* \* \* \* php /var/www/html/mautic/app/console mautic:campaigns:rebuild  
\*/5 \* \* \* \* php /var/www/html/mautic/app/console mautic:campaigns:trigger  
\*/5 \* \* \* \* php /var/www/html/mautic/app/console mautic:emails:send

Fron cron log:  
Nov 25 07:40:01 ip-172-31-1-211 CROND[9474]: (root) CMD (php /var/www/html/mautic/app/console mautic:segments:update)  
Nov 25 07:40:01 ip-172-31-1-211 CROND[9475]: (root) CMD (php /var/www/html/mautic/app/console mautic:campaigns:rebuild)  
Nov 25 07:40:01 ip-172-31-1-211 CROND[9476]: (root) CMD (php /var/www/html/mautic/app/console mautic:campaigns:trigger)  
Nov 25 07:40:01 ip-172-31-1-211 CROND[9477]: (root) CMD (php /var/www/html/mautic/app/console mautic:emails:send)

Any help would be really welcome!

---

<div class="post-metadata">

**Author:** ![dhruvlakhe](https://avatars.discourse-cdn.com/v4/letter/d/ecae2f/32.png) [@dhruvlakhe](https://forum.mautic.org/u/dhruvlakhe)\
**Post date:** [July 25, 2024, 10:42am UTC](https://forum.mautic.org/t/queued-emails-do-not-send-but-send-immidiately-emails-do-but/6658/4 "2024-07-25T10:42:26Z")

</div>

hey,did you got the solution to it?
