# Queued messages missing in "message\_queue" table

**URL:** <https://forum.mautic.org/t/queued-messages-missing-in-message-queue-table/32638>\
**Category:** Product Support\
**Created:** [July 3, 2024, 8:50pm UTC](https://forum.mautic.org/t/queued-messages-missing-in-message-queue-table/32638 "2024-07-03T20:50:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![borjarafols](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@borjarafols](https://forum.mautic.org/u/borjarafols)\
**Post date:** [July 3, 2024, 8:50pm UTC](https://forum.mautic.org/t/queued-messages-missing-in-message-queue-table/32638/1 "2024-07-03T20:50:26Z")

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**Your software**  
My Mautic version is: 5.1.0  
My PHP version is: 8.1.9  
My Database type and version is: MySQL 8

**Your problem**  
I have configured Mautic to use queue’s by using the “configuration panel → queue settings”.

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/6/61e1ce1a77fe1cebeca8a8387e12c722da0278e1.png)

I have configured a test “Channel/Emails” of type “Segment” with a segment that has 4 test users.

When I try to “Send” the Email manually using the send button

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/d/d6456114f1f13017aeab78b8f00153cd2d27739a.png)

These emails are shown as delivered but they never do.

Sending test messages manually works as expected.

I would expect records to show in the “message\_queue” so that they can later be picked up by symfony/messenger, but they never show there.

What am I missing? How do I configure the async queue correctly?

Steps I have tried to fix the problem:a

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<div class="post-metadata">

**Author:** ![guidedfree](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/guidedfree/32/12725_2.png) [@guidedfree](https://forum.mautic.org/u/guidedfree)\
**Post date:** [October 29, 2024, 7:13pm UTC](https://forum.mautic.org/t/queued-messages-missing-in-message-queue-table/32638/2 "2024-10-29T19:13:26Z")

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Hello Borjarafols,

I am experiencing something similar however mine show as pending, never sent.

My Mautic version is: 5.1.0  
My PHP version is: 8.1.30  
My Database type and version is: 10.6.19-MariaDB

If I do the dropdown and send, nothing happens. afterwards, hovering over the send email button than displays the message: “Email is sending in the background. Sending from the browser is blocked to prevent duplicate emails.”

Looking in my messenger\_messages queue in the DB, I see no messages.

Did you ever get this fixed? If so, what did you do to troubleshoot and to fix?