# Rebounds from amazon sec

**URL:** <https://forum.mautic.org/t/rebounds-from-amazon-sec/30275>\
**Category:** Product Support\
**Created:** [December 20, 2023, 11:54am UTC](https://forum.mautic.org/t/rebounds-from-amazon-sec/30275 "2023-12-20T11:54:21Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![ireferpesa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ireferpesa/32/3081_2.png) [@ireferpesa](https://forum.mautic.org/u/ireferpesa)\
**Post date:** [December 20, 2023, 11:54am UTC](https://forum.mautic.org/t/rebounds-from-amazon-sec/30275/1 "2023-12-20T11:54:21Z")

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**Your software**  
My Mautic version is: 4.4.8  
My PHP version is: 8.0.28  
My Database type and version is: 10.5.21-MariaDB-0+deb11u1

**Your problem**  
My problem is: We have configured the email sendings through amazon ses, I have followed the instructions of the configuration for the bounces issue.  
The connection in mautic seems to be correct (attached screenshot), but Mautic does not reflect these bounces in order to clean the database.  
We have created a report to visualize the bounces, but they are not reflected.  
I don’t know if I missed a step, but how can we see the bounces in mautic?

 ![Captura de pantalla 2023-12-20 a las 12.49.57](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/5/5d77ab1031547e17d0065ef4412ce5026735132c.png)

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**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [December 20, 2023, 10:05pm UTC](https://forum.mautic.org/t/rebounds-from-amazon-sec/30275/2 "2023-12-20T22:05:00Z")

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Hi there, actually - if you send mails through Amazon SES via API, you should also set up SNS for receiving bounce information via calls from Amazon SES directly. No Inbox monitoring needed.

Probably useful to check @joeyk video here: [https://www.youtube.com/watch?v=tTyKg1x63Jk](https://www.youtube.com/watch?v=tTyKg1x63Jk)

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**Author:** ![ireferpesa](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ireferpesa/32/3081_2.png) [@ireferpesa](https://forum.mautic.org/u/ireferpesa)\
**Post date:** [December 21, 2023, 8:02am UTC](https://forum.mautic.org/t/rebounds-from-amazon-sec/30275/3 "2023-12-21T08:02:41Z")

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Thanks a lot, I will watch the video and see if I can find the solution.