# Receving EMAIL replies through Mautic **URL:** \ **Category:** Product Support\ **Created:** [April 26, 2017, 6:47am UTC](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345 "2017-04-26T06:47:29Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![mautic\_email](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mautic\_email](https://forum.mautic.org/u/mautic_email)\ **Post date:** [April 26, 2017, 6:47am UTC](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345/1 "2017-04-26T06:47:29Z")
Hi Friends, Recently I had started using Mautic to understand it’s power and flexibility. In the process, I have set up email settings properly, with sending email address as ‘contact@admissionssquare.in’ and fired my first test email from Mautic to ‘test@gmail.com’. I happen to receive the email in ‘test@gmail.com’ inbox, no issues with that. However, when I am sending a reply back to ‘contact@admissionssquare.in’, I am unable to receive them. Can anyone suggest why it’s happening? I am using Other SMTP server settings, that’s associated with my hosting service. I have tested the connections of SMTP successfully while verifying through Cpanel. Thank you for reading. Sunando Das ---
**Author:** ![mautic\_email](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mautic\_email](https://forum.mautic.org/u/mautic_email)\ **Post date:** [April 26, 2017, 6:47am UTC](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345/2 "2017-04-26T06:47:29Z")
Hi Friends, Recently I had started using Mautic to understand it’s power and flexibility. In the process, I have set up email settings properly, with sending email address as ‘contact@admissionssquare.in’ and fired my first test email from Mautic to ‘test@gmail.com’. I happen to receive the email in ‘test@gmail.com’ inbox, no issues with that. However, when I am sending a reply back to ‘contact@admissionssquare.in’, I am unable to receive them. Can anyone suggest why it’s happening? I am using Other SMTP server settings, that’s associated with my hosting service. I have tested the connections of SMTP successfully while verifying through Cpanel. Thank you for reading. Sunando Das ---
**Author:** ![mautic\_email](https://avatars.discourse-cdn.com/v4/letter/m/22d042/32.png) [@mautic\_email](https://forum.mautic.org/u/mautic_email)\ **Post date:** [April 28, 2017, 5:17pm UTC](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345/3 "2017-04-28T17:17:44Z")
@MxyzptlkFishStix. I believe the issue wasn’t related to being Mautic an IMAP/POP client. I solved the issue by just removing the reply-to email and keeping it blank. When I keep the sent-from email in my configuration, I am able to receive email replies. Thank you for your time and reply ---
**Author:** ![denispavliha](https://avatars.discourse-cdn.com/v4/letter/d/e0b2c6/32.png) [@denispavliha](https://forum.mautic.org/u/denispavliha)\ **Post date:** [April 29, 2017, 5:20pm UTC](https://forum.mautic.org/t/receving-email-replies-through-mautic/8345/4 "2017-04-29T17:20:40Z")
See this, if it helps you [https://www.mautic.org/community/index.php/6404-did-the-lead-reply-to-email](https://www.mautic.org/community/index.php/6404-did-the-lead-reply-to-email) Best, D.