# Record not found. Unsubscribe link

**URL:** https://forum.mautic.org/t/record-not-found-unsubscribe-link/5580
**Category:** Development
**Created:** [March 15, 2016, 11:59pm UTC](https://forum.mautic.org/t/record-not-found-unsubscribe-link/5580 "2016-03-15T23:59:14Z")
**Posts on this page:** 4
**Page:** 1

<div class="post-metadata">

### Author: ![aleksandr](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@aleksandr](https://forum.mautic.org/u/aleksandr)
#### Post date: [March 15, 2016, 11:59pm UTC](https://forum.mautic.org/t/record-not-found-unsubscribe-link/5580/1 "2016-03-15T23:59:14Z")

</div>

I have two mautic instances with their own mysql db, which are replaced. The the boxes are behind load balancer. The replication is not real time so sometimes I am getting “Record not found” when clicking on unsubscribe link, can someone point out, what tables is mautic looking for data for unsubscribe?

---

<div class="post-metadata">

### Author: ![aleksandr](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@aleksandr](https://forum.mautic.org/u/aleksandr)
#### Post date: [March 15, 2016, 11:59pm UTC](https://forum.mautic.org/t/record-not-found-unsubscribe-link/5580/2 "2016-03-15T23:59:14Z")

</div>

I have two mautic instances with their own mysql db, which are replaced. The the boxes are behind load balancer. The replication is not real time so sometimes I am getting “Record not found” when clicking on unsubscribe link, can someone point out, what tables is mautic looking for data for unsubscribe?

---

<div class="post-metadata">

### Author: ![trops](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/trops/32/3998_2.png) [@trops](https://forum.mautic.org/u/trops)
#### Post date: [October 12, 2016, 3:08pm UTC](https://forum.mautic.org/t/record-not-found-unsubscribe-link/5580/3 "2016-10-12T15:08:57Z")

</div>

Im seeing the same thing. Testing to see if I can figure it out.

---

<div class="post-metadata">

### Author: ![swip](https://avatars.discourse-cdn.com/v4/letter/s/f475e1/32.png) [@swip](https://forum.mautic.org/u/swip)
#### Post date: [October 12, 2016, 4:26pm UTC](https://forum.mautic.org/t/record-not-found-unsubscribe-link/5580/4 "2016-10-12T16:26:16Z")

</div>

If you sent the emails via “Send Example,” there is no related database entry (because it’s a test); in order for those links to work, they must originate from the “Send” option.
