# ReferenceError: Mautic is not defined

**URL:** <https://forum.mautic.org/t/referenceerror-mautic-is-not-defined/9720>\
**Category:** Product Support\
**Created:** [October 17, 2017, 8:23am UTC](https://forum.mautic.org/t/referenceerror-mautic-is-not-defined/9720 "2017-10-17T08:23:14Z")\
**Posts on this page:** 1\
**Showing post:** 12

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**Author:** ![robm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robm/32/260_2.png) [@robm](https://forum.mautic.org/u/robm)\
**Post date:** [August 28, 2023, 10:41am UTC](https://forum.mautic.org/t/referenceerror-mautic-is-not-defined/9720/12 "2023-08-28T10:41:59Z")

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Issue might be solved here

> [@Mautic v3.3.3 + Whitelabeller Latest - No Dashboard/Links/etc](https://forum.mautic.org/t/mautic-v3-3-3-whitelabeller-latest-no-dashboard-links-etc/19832):
>
> Your software My Mautic version is: 3.3.3 My PHP version is: 7.4 My Database type and version is: Your problem My problem is: After installing a clean install of v3.3.3 and the latest version of whitelabeller, all links break and the dashboard just shows loading icons ? These errors are showing in the log: There are no errors in the mautic.error log - where else can I be looking Steps I have tried to fix the problem: chown the directory

Basically you need to be sure to update your Mautic using the correct zip file. Try running an update using the correct zip folder and see if that solves the mousetrap issue.

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