# Regarding issue on my Mautic

**URL:** <https://forum.mautic.org/t/regarding-issue-on-my-mautic/28891>\
**Category:** Product Support\
**Created:** [August 9, 2023, 11:30am UTC](https://forum.mautic.org/t/regarding-issue-on-my-mautic/28891 "2023-08-09T11:30:48Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![shekhar](https://avatars.discourse-cdn.com/v4/letter/s/c37758/32.png) [@shekhar](https://forum.mautic.org/u/shekhar)\
**Post date:** [August 9, 2023, 11:30am UTC](https://forum.mautic.org/t/regarding-issue-on-my-mautic/28891/1 "2023-08-09T11:30:48Z")

</div>

My Mautic version is: 4.4.9  
My PHP version is: 8.0.29  
My Database type and version is: 5.7.23- |Doctrine driver|pdo\_mysql|  
This is my current workflow campaign structure in Mautic which is executed based on when a contact utm field will contain “Home” and lead stage should be “Lead” then this workflow will trigger E.g I just run the workflow according to utc time 11 am right now(Wednesday)

 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/8/83cd13efde2ffcd1882ddb31cb08b148a4123465.png).  
It executed the workflow of 11 am but when I see contact event it give 500 internal error. Please see attached screenshot below:  
 ![image](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/47135b10292e4c589066c8cd73abd0f3ea577dae.png)

_These errors are showing in the Mautic log_ :  
[2023-08-09 01:00:03] mautic.WARNING: MaxMind license key is required. {“hostname”:“vultr”,“pid”:571737}  
[2023-08-09 01:00:03] mautic.ERROR: Failed to fetch remote IP data: URI must be a string or UriInterface {“hostname”:“vultr”,“pid”:571737}  
[2023-08-09 01:00:03] mautic.WARNING: MaxMind license key is required. {“hostname”:“vultr”,“pid”:571737}  
Please let me know what is the issue and how to fix this all? Thanks

---

<div class="post-metadata">

**Author:** ![pranayku123](https://avatars.discourse-cdn.com/v4/letter/p/97f17d/32.png) [@pranayku123](https://forum.mautic.org/u/pranayku123)\
**Post date:** [August 11, 2023, 7:55am UTC](https://forum.mautic.org/t/regarding-issue-on-my-mautic/28891/2 "2023-08-11T07:55:48Z")

</div>

Hi,  
Greetings of the day,  
Could someone please explain how a plugin bundle works, including the flow of data within the bundle, i.e., the process of transferring data from one file to another?  
Thanks for your Consideration,  
Pranay.
