# Reminder email

**URL:** <https://forum.mautic.org/t/reminder-email/7452>\
**Category:** Product Support\
**Created:** [February 9, 2017, 4:54pm UTC](https://forum.mautic.org/t/reminder-email/7452 "2017-02-09T16:54:54Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![HOTEQUE](https://avatars.discourse-cdn.com/v4/letter/h/85f322/32.png) [@HOTEQUE](https://forum.mautic.org/u/HOTEQUE)\
**Post date:** [February 9, 2017, 4:54pm UTC](https://forum.mautic.org/t/reminder-email/7452/1 "2017-02-09T16:54:54Z")

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Hallo  
  
  
  
Is it possible to send a reminder email when your first email was never opened?  
  
  
  
On campaign builder the only 2 options that are available after sending an email are:  
  
Decision  
  
Condition  
  
  
  
On decision menu there is option like “If your email was not opened”

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**Author:** ![HOTEQUE](https://avatars.discourse-cdn.com/v4/letter/h/85f322/32.png) [@HOTEQUE](https://forum.mautic.org/u/HOTEQUE)\
**Post date:** [February 9, 2017, 4:54pm UTC](https://forum.mautic.org/t/reminder-email/7452/2 "2017-02-09T16:54:54Z")

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Hallo

Is it possible to send a reminder email when your first email was never opened?

On campaign builder the only 2 options that are available after sending an email are:  
Decision  
Condition

On decision menu there is option like “If your email was not opened”

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**Author:** ![Paul999](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paul999/32/156_2.png) [@Paul999](https://forum.mautic.org/u/Paul999)\
**Post date:** [February 9, 2017, 5:29pm UTC](https://forum.mautic.org/t/reminder-email/7452/3 "2017-02-09T17:29:25Z")

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+1

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**Author:** ![Paul999](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paul999/32/156_2.png) [@Paul999](https://forum.mautic.org/u/Paul999)\
**Post date:** [February 9, 2017, 5:30pm UTC](https://forum.mautic.org/t/reminder-email/7452/4 "2017-02-09T17:30:08Z")

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I don’t think it’s possible but you can make a feature request for it here: [https://github.com/mautic/mautic/issues](https://github.com/mautic/mautic/issues)

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**Author:** ![Paul999](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/paul999/32/156_2.png) [@Paul999](https://forum.mautic.org/u/Paul999)\
**Post date:** [February 9, 2017, 5:38pm UTC](https://forum.mautic.org/t/reminder-email/7452/5 "2017-02-09T17:38:23Z")

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Yes you can do that.

After creating the email to the campaign add a decision to it, then choose opens email. Name it and press save…

Then press on the red plus sign of the decision node you just created (red plus means they didn’t open) and add an email action with your reminder to it

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [February 9, 2017, 5:44pm UTC](https://forum.mautic.org/t/reminder-email/7452/6 "2017-02-09T17:44:45Z")

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Yes Of course you can … that is why we are using automation software like Mautic is perfect for that

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**Author:** ![HOTEQUE](https://avatars.discourse-cdn.com/v4/letter/h/85f322/32.png) [@HOTEQUE](https://forum.mautic.org/u/HOTEQUE)\
**Post date:** [February 9, 2017, 9:35pm UTC](https://forum.mautic.org/t/reminder-email/7452/7 "2017-02-09T21:35:31Z")

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Thanks