# Remote Assets Aren't Saving

**URL:** https://forum.mautic.org/t/remote-assets-arent-saving/2888
**Category:** Product Support
**Created:** [December 2, 2015, 2:42pm UTC](https://forum.mautic.org/t/remote-assets-arent-saving/2888 "2015-12-02T14:42:55Z")
**Posts on this page:** 5
**Page:** 1

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### Author: ![danbeall](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@danbeall](https://forum.mautic.org/u/danbeall)
#### Post date: [December 2, 2015, 2:42pm UTC](https://forum.mautic.org/t/remote-assets-arent-saving/2888/1 "2015-12-02T14:42:55Z")

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I am having a problem with Remote Assets and I wonder if anyone else has had experience…  
  
  
  
Using v1.2.2.  
  
  
  
If I try to add a remote asset, it doesn’t save. I chose Storage Location: Remote, entered a URL, and added a ttile. When I click Save & Close for Apply, the buttons grey out and nothing happens. When I go back to the Assets list, the asset is not there.  
  
  
  
Local Assets work.  
  
  
  
What the screen looks like when I try to save.  
  
  
  
 ![IXTnKJ7.png](http://i.imgur.com/IXTnKJ7.png)

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### Author: ![danbeall](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@danbeall](https://forum.mautic.org/u/danbeall)
#### Post date: [December 2, 2015, 2:42pm UTC](https://forum.mautic.org/t/remote-assets-arent-saving/2888/2 "2015-12-02T14:42:55Z")

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I am having a problem with Remote Assets and I wonder if anyone else has had experience…

Using v1.2.2.

If I try to add a remote asset, it doesn’t save. I chose Storage Location: Remote, entered a URL, and added a ttile. When I click Save & Close for Apply, the buttons grey out and nothing happens. When I go back to the Assets list, the asset is not there.

Local Assets work.

What the screen looks like when I try to save.

![](http://i.imgur.com/IXTnKJ7.png)

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### Author: ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)
#### Post date: [December 3, 2015, 11:12am UTC](https://forum.mautic.org/t/remote-assets-arent-saving/2888/3 "2015-12-03T11:12:43Z")

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Could you check the Mautic logs (app/logs folder) and server logs for an error message which could shed some more light into the issue?

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### Author: ![danbeall](https://avatars.discourse-cdn.com/v4/letter/d/f08c70/32.png) [@danbeall](https://forum.mautic.org/u/danbeall)
#### Post date: [December 3, 2015, 2:39pm UTC](https://forum.mautic.org/t/remote-assets-arent-saving/2888/4 "2015-12-03T14:39:15Z")

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For some reason, I didn’t even think to look at the logs. Turns out, cURL needs to be installed/enabled.

Thanks for pointing me in the right direction.

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### Author: ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 10:56pm UTC](https://forum.mautic.org/t/remote-assets-arent-saving/2888/5 "2020-02-02T22:56:39Z")

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