# Remote files browsing error

**URL:** https://forum.mautic.org/t/remote-files-browsing-error/7238
**Category:** Product Support
**Created:** [January 20, 2017, 10:18am UTC](https://forum.mautic.org/t/remote-files-browsing-error/7238 "2017-01-20T10:18:53Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![cedricdegruyter](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@cedricdegruyter](https://forum.mautic.org/u/cedricdegruyter)
#### Post date: [January 20, 2017, 10:18am UTC](https://forum.mautic.org/t/remote-files-browsing-error/7238/1 "2017-01-20T10:18:53Z")

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[Mautic.net](http://Mautic.net)  
  
 ![remote-files.png](http://www.lathu.be/src/Frontend/Files/userfiles/images/2017-Q1/remote-files.png)  
  
When selecting one of the 3 possibilities (Openstack, Amazon or Rackspace), I get this error  
  
Anybody knows what to do?  
  
  
  
Thank you!

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<div class="post-metadata">

### Author: ![cedricdegruyter](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@cedricdegruyter](https://forum.mautic.org/u/cedricdegruyter)
#### Post date: [January 20, 2017, 10:18am UTC](https://forum.mautic.org/t/remote-files-browsing-error/7238/2 "2017-01-20T10:18:53Z")

</div>

[Mautic.net](http://Mautic.net)  
 ![](http://www.lathu.be/src/Frontend/Files/userfiles/images/2017-Q1/remote-files.png)  
When selecting one of the 3 possibilities (Openstack, Amazon or Rackspace), I get this error  
Anybody knows what to do?

Thank you!

---

<div class="post-metadata">

### Author: ![cedricdegruyter](https://avatars.discourse-cdn.com/v4/letter/c/a587f6/32.png) [@cedricdegruyter](https://forum.mautic.org/u/cedricdegruyter)
#### Post date: [January 30, 2017, 1:30pm UTC](https://forum.mautic.org/t/remote-files-browsing-error/7238/3 "2017-01-30T13:30:51Z")

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can anyone help, please?