# "Remove DNC" form action not always working as expected

**URL:** <https://forum.mautic.org/t/remove-dnc-form-action-not-always-working-as-expected/26313>\
**Category:** Product Support\
**Created:** [December 5, 2022, 10:58am UTC](https://forum.mautic.org/t/remove-dnc-form-action-not-always-working-as-expected/26313 "2022-12-05T10:58:16Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [December 5, 2022, 10:58am UTC](https://forum.mautic.org/t/remove-dnc-form-action-not-always-working-as-expected/26313/1 "2022-12-05T10:58:16Z")

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**Your software**  
My Mautic version is: 4.4.4

**Your problem**  
My problem is:

I have 2 installations with Mautic 4.4.4. In one the form action “remove DNC” works - in the other it doesn’t work.

These errors are showing in the log:

None

Steps I have tried to fix the problem:

Tested with several forms, found out, that it only works, when its the only form action. Where it doesn’t work, I had added two more actions: add tag, add segment.

Will open an issue in Github.

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**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\
**Post date:** [December 5, 2022, 11:02am UTC](https://forum.mautic.org/t/remove-dnc-form-action-not-always-working-as-expected/26313/2 "2022-12-05T11:02:32Z")

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Hallo, DNC ist immer Unsubscribe or Bounce?

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<div class="post-metadata">

**Author:** ![dirk\_s](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/dirk_s/32/748_2.png) [@dirk\_s](https://forum.mautic.org/u/dirk_s)\
**Post date:** [December 5, 2022, 11:03am UTC](https://forum.mautic.org/t/remove-dnc-form-action-not-always-working-as-expected/26313/3 "2022-12-05T11:03:56Z")

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DNC is a manual unsubscribe by the contact or by the mautic user via backend. Havn’t tested on bounced yet.

This is the issue in github: ["Remove DNC" Standalone form action not working reliably · Issue #11780 · mautic/mautic · GitHub](https://github.com/mautic/mautic/issues/11780)