# Removing VERP Feature

**URL:** <https://forum.mautic.org/t/removing-verp-feature/25654>\
**Category:** Product Support\
**Created:** [October 12, 2022, 3:13pm UTC](https://forum.mautic.org/t/removing-verp-feature/25654 "2022-10-12T15:13:20Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![arnold2606](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/arnold2606/32/1441_2.png) [@arnold2606](https://forum.mautic.org/u/arnold2606)\
**Post date:** [October 12, 2022, 3:13pm UTC](https://forum.mautic.org/t/removing-verp-feature/25654/1 "2022-10-12T15:13:20Z")

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**Your software**  
My Mautic version is: 4.4.3  
My PHP version is: 7.4.29  
My Database type and version is: 10.2.44-MariaDB

**Your problem**  
My problem is: What must one do to turn VERP off? In the past, when sending out an e-mail, all the bounces will be found in the Inbox of the [bounces@example.com](mailto:bounces@example.com) mailbox. I will then download the bounces via Thunderbird and manually mark the e-mails with: Do Not Contact in Mautic. It worked OK for me. Recently, I have configured Mautic to check the Inbox for the [bounces@example.com](mailto:bounces@example.com) mailbox.

What I now noticed, which was not there before, is that each bounced e-mail will have a form similar to [bounces+bounce\_6305e88e52d5b481370187@example.com](mailto:bounces+bounce_6305e88e52d5b481370187@example.com) and a folder will be created using the local part of the bounced e-mail, namely: bounces+bounce\_6305e88e52d5b481370187

Thus, if there are 50 bounces, then there are 50 folders. Nothing goes into the Inbox for the custom return path which is [bounces@example.com](mailto:bounces@example.com)

How can I return to the state where bounced e-mails are delivered to the Inbox of the bounced e-mail address?

 ![Screenshot 2022-10-12 at 17-10-24 Roundcube Webmail bounce_6346ba3e71665025603383](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/4/4369ddbd5341cc444c6458824a2893bf4bf3a9a5.png)

These errors are showing in the log:

Steps I have tried to fix the problem:
