# Repeating Errors
**URL:** https://forum.mautic.org/t/repeating-errors/9854
**Category:** Product Support
**Created:** [November 6, 2017, 8:29pm UTC](https://forum.mautic.org/t/repeating-errors/9854 "2017-11-06T20:29:46Z")
**Posts on this page:** 5
**Page:** 1
### Author:  [@dantearaujo](https://forum.mautic.org/u/dantearaujo)
#### Post date: [November 6, 2017, 8:29pm UTC](https://forum.mautic.org/t/repeating-errors/9854/1 "2017-11-06T20:29:46Z")
Hi,
I am getting 2 weird errors in my logs which I am not able to find the solution, they pretty much repeat every couple of seconds, here’s a snippet of the two:
Code:
[2017-11-06 17:12:54] mautic.CRITICAL: Uncaught PHP Exception RuntimeException: "Unable to create the cache directory (/home/admin/web/autoeste.metodoleads.com/public\_html/app/cache/prod/twig/3e)." at /home/admin/web/autoeste.metodoleads.com/public\_html/vendor/twig/twig/lib/Twig/Cache/Filesystem.php line 57 {"exception":"[object] (RuntimeException(code: 0): Unable to create the cache directory (/home/admin/web/autoeste.metodoleads.com/public\_html/app/cache/prod/twig/3e). at /home/admin/web/autoeste.metodoleads.com/public\_html/vendor/twig/twig/lib/Twig/Cache/Filesystem.php:57)"} [] [2017-11-06 17:17:28] mautic.WARNING: PHP Warning - mkdir(): Permission denied - in file /home/admin/web/autoeste.metodoleads.com/public\_html/app/bundles/EmailBundle/MonitoredEmail/Mailbox.php - at line 193 [] []
I suspects it may be permissions problems, but I have done everything I've found online to fix them, and the errors don't go away.
I would appreciate some help.
Best Regards,
---
### Author:  [@dantearaujo](https://forum.mautic.org/u/dantearaujo)
#### Post date: [November 6, 2017, 8:29pm UTC](https://forum.mautic.org/t/repeating-errors/9854/2 "2017-11-06T20:29:46Z")
Hi,
I am getting 2 weird errors in my logs which I am not able to find the solution, they pretty much repeat every couple of seconds, here’s a snippet of the two:
`[2017-11-06 17:12:54] mautic.CRITICAL: Uncaught PHP Exception RuntimeException: "Unable to create the cache directory (/home/admin/web/autoeste.metodoleads.com/public_html/app/cache/prod/twig/3e)." at /home/admin/web/autoeste.metodoleads.com/public_html/vendor/twig/twig/lib/Twig/Cache/Filesystem.php line 57 {"exception":"[object] (RuntimeException(code: 0): Unable to create the cache directory (/home/admin/web/autoeste.metodoleads.com/public_html/app/cache/prod/twig/3e). at /home/admin/web/autoeste.metodoleads.com/public_html/vendor/twig/twig/lib/Twig/Cache/Filesystem.php:57)"} []
[2017-11-06 17:17:28] mautic.WARNING: PHP Warning - mkdir(): Permission denied - in file /home/admin/web/autoeste.metodoleads.com/public_html/app/bundles/EmailBundle/MonitoredEmail/Mailbox.php - at line 193 [] []`
I suspects it may be permissions problems, but I have done everything I’ve found online to fix them, and the errors don’t go away.
I would appreciate some help.
Best Regards,
---
### Author:  [@dantearaujo](https://forum.mautic.org/u/dantearaujo)
#### Post date: [November 6, 2017, 10:38pm UTC](https://forum.mautic.org/t/repeating-errors/9854/3 "2017-11-06T22:38:35Z")
I think I got it solved by following this guide: [http://www.bryanlor.com/blog/symfony2-troubleshooting-runtimeexception-unable-create-cache-directory](http://www.bryanlor.com/blog/symfony2-troubleshooting-runtimeexception-unable-create-cache-directory)
In the command, I changed www-data for admin, which is the user my server is running as (installed using vestacp).
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### Author:  [@ninjoan](https://forum.mautic.org/u/ninjoan)
#### Post date: [November 7, 2017, 1:57pm UTC](https://forum.mautic.org/t/repeating-errors/9854/4 "2017-11-07T13:57:37Z")
why you change the Mautic login page and the copyrights?
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### Author:  [@dantearaujo](https://forum.mautic.org/u/dantearaujo)
#### Post date: [November 7, 2017, 3:02pm UTC](https://forum.mautic.org/t/repeating-errors/9854/5 "2017-11-07T15:02:44Z")
My client asked me to.