# Report Issues

**URL:** <https://forum.mautic.org/t/report-issues/9819>\
**Category:** Product Support\
**Created:** [November 1, 2017, 7:17am UTC](https://forum.mautic.org/t/report-issues/9819 "2017-11-01T07:17:43Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\
**Post date:** [November 1, 2017, 7:17am UTC](https://forum.mautic.org/t/report-issues/9819/1 "2017-11-01T07:17:43Z")

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Hello,  
  
  
  
We have recently setup mautic. Currently we have faced some strange issues as per below.  
  
  
  
When I create simple report for email sending and its statistics like count sent emails, count clicks etc. We have used ‘Date Sent’ field and group by it for counting email every day. This things working fine. But when we have used multiple counting fields, like count ‘Date Send’ and count ‘Clicks’, then report will be crash and don’t show any output.  
  
  
  
Thanks in advance

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**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\
**Post date:** [November 1, 2017, 7:17am UTC](https://forum.mautic.org/t/report-issues/9819/2 "2017-11-01T07:17:43Z")

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Hello,

We have recently setup mautic. Currently we have faced some strange issues as per below.

When I create simple report for email sending and its statistics like count sent emails, count clicks etc. We have used ‘Date Sent’ field and group by it for counting email every day. This things working fine. But when we have used multiple counting fields, like count ‘Date Send’ and count ‘Clicks’, then report will be crash and don’t show any output.

Thanks in advance

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [November 1, 2017, 8:32am UTC](https://forum.mautic.org/t/report-issues/9819/3 "2017-11-01T08:32:52Z")

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@daveashish86

What is the version , have you done fresh installation or you have update mautic ?

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**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\
**Post date:** [November 1, 2017, 9:48am UTC](https://forum.mautic.org/t/report-issues/9819/4 "2017-11-01T09:48:31Z")

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Hello @bizcrony ,

Currently we have installed mautic v 2.9.1

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**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\
**Post date:** [November 1, 2017, 9:49am UTC](https://forum.mautic.org/t/report-issues/9819/5 "2017-11-01T09:49:08Z")

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where you installed your mautic

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**Author:** ![daveashish86](https://avatars.discourse-cdn.com/v4/letter/d/e47c2d/32.png) [@daveashish86](https://forum.mautic.org/u/daveashish86)\
**Post date:** [November 2, 2017, 4:11am UTC](https://forum.mautic.org/t/report-issues/9819/6 "2017-11-02T04:11:40Z")

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We have install on go.wone.es which is Amazon AWS Server.