# Report stats : Bounced and unsubscribed fails

**URL:** <https://forum.mautic.org/t/report-stats-bounced-and-unsubscribed-fails/15541>\
**Category:** Product Support\
**Created:** [August 6, 2020, 8:21am UTC](https://forum.mautic.org/t/report-stats-bounced-and-unsubscribed-fails/15541 "2020-08-06T08:21:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![vicampuzano](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/vicampuzano/32/2820_2.png) [@vicampuzano](https://forum.mautic.org/u/vicampuzano)\
**Post date:** [August 6, 2020, 8:21am UTC](https://forum.mautic.org/t/report-stats-bounced-and-unsubscribed-fails/15541/1 "2020-08-06T08:21:06Z")

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**Your software**  
My Mautic version is: 2.15.1  
My PHP version is: 7.0

**Your problem**  
In a Email data source based report, the value of unsubscribes and bounces is the same in all the emails. It seems is showing the total bounces or unsubscribes rather than per email values.

Steps:

1. Create a new report.
2. Set email as the data source
3. Add ID, Name, Subject, Language, Sent Count, Clicks, Read Count, Bounced and Unsubscribed.
4. Take a look at the report and see Bounced and Unsubscribed column.

 ![2020-08-06--76](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/bc9074212d996a0f2247a66ba43589f065736a9b.png) ![2020-08-06--77](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/f/f464f1c4cbfb68f65ea790ad76d825cd0334d6c5.png) ![2020-08-06--78](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/9/93f13495f8f97ae214ae47953c62029da4055ae0.png) ![2020-08-06--79](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/b/b1fd5f1bd6c28581703c5743060554297e3c68a8.png) ![2020-08-06--80](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/2X/c/ccfaa27a8ba275ac84bf7b4b58e3636f800392ad.png)

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<div class="post-metadata">

**Author:** ![vicampuzano](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/vicampuzano/32/2820_2.png) [@vicampuzano](https://forum.mautic.org/u/vicampuzano)\
**Post date:** [August 11, 2020, 8:53am UTC](https://forum.mautic.org/t/report-stats-bounced-and-unsubscribed-fails/15541/2 "2020-08-11T08:53:46Z")

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Any help? I’m trying to solve it, but I can’t.

Thanks!

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<div class="post-metadata">

**Author:** ![a.bell](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/a.bell/32/2264_2.png) [@a.bell](https://forum.mautic.org/u/a.bell)\
**Post date:** [September 8, 2020, 7:46am UTC](https://forum.mautic.org/t/report-stats-bounced-and-unsubscribed-fails/15541/3 "2020-09-08T07:46:49Z")

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I’m having the same issue, any updates or advice on this?

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<div class="post-metadata">

**Author:** ![anthony\_colfelt](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/anthony_colfelt/32/2221_2.png) [@anthony\_colfelt](https://forum.mautic.org/u/anthony_colfelt)\
**Post date:** [October 6, 2020, 11:20pm UTC](https://forum.mautic.org/t/report-stats-bounced-and-unsubscribed-fails/15541/4 "2020-10-06T23:20:15Z")

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> [@vicampuzano](#):
>
> the value of unsubscribes and bounces is the same in all the emails

I am also having this issue. Can someone please shed some light on why this might be?