# Resetting user password directly in the database
**URL:** https://forum.mautic.org/t/resetting-user-password-directly-in-the-database/11969
**Category:** Product Support
**Created:** [December 10, 2019, 5:38pm UTC](https://forum.mautic.org/t/resetting-user-password-directly-in-the-database/11969 "2019-12-10T17:38:12Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@wondmb](https://forum.mautic.org/u/wondmb)
#### Post date: [December 10, 2019, 5:38pm UTC](https://forum.mautic.org/t/resetting-user-password-directly-in-the-database/11969/1 "2019-12-10T17:38:12Z")
> [@](#):
>
> [**View in #general on Slack**](https://slack.com/archives/C02GEN0SG/p1575999200098100)
>
> **@WonDMB:** hello guys,
> i have a problem with reset password, login to phpmyadmin and to user table, in the password i’m using MD5 but not working. Can anyone show me the way to reset the password ? please
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### Author:  [@silavapi](https://forum.mautic.org/u/silavapi)
#### Post date: [February 2, 2020, 9:10pm UTC](https://forum.mautic.org/t/resetting-user-password-directly-in-the-database/11969/2 "2020-02-02T21:10:13Z")
Hi there,
Quick question: are you using PHP 7.3? If so (as mentioned in your [GH issue](https://github.com/mautic/mautic/issues/8219)), it’s not actually supported yet.]
In terms of resetting the password in the database, you should be able to just edit the user in the appropriate table, and replace the password hash with one you know (e.g. from a localhost environment) as far as I am aware.
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### Author:  [@diddyonmautic](https://forum.mautic.org/u/diddyonmautic)
#### Post date: [March 16, 2020, 1:47am UTC](https://forum.mautic.org/t/resetting-user-password-directly-in-the-database/11969/3 "2020-03-16T01:47:17Z")
7.3 is supported now in 2.16 correct?