# Scheduled Segment Emails won't go out! **URL:** https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088 **Category:** General Discussion **Created:** [January 8, 2017, 5:51pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088 "2017-01-08T17:51:52Z") **Posts on this page:** 9 **Page:** 1
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 8, 2017, 5:51pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/1 "2017-01-08T17:51:52Z")
Not matter how hard I try, my scheduled segment emails won’t go out, the sending status is always pending, here is what I did: 1. This cronjob runs every 15 minutes: **php /path to mautic installation/mautic/app/console mautic:broadcasts:send --channel=Email \>/dev/null 2\>&1** 2. Created a segment email 3. Status: Published 4. Published at: (A specific date and time in the future) The emails are shown as “pending” before my “publish at” date and time, and then “published” after that time, however, the “sending” stats is always “pending”, and the emails never go out. Additional info that might be relevant: 5. My mautic is installed with https, does mautic play well with SSL? 6. I have all the essential cronjobs in place as well. they are also running every 15 minutes. 7. I can send out non-scheduled emails just fine. What am I missing? ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 8, 2017, 5:51pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/2 "2017-01-08T17:51:52Z")
Not matter how hard I try, my scheduled segment emails won’t go out, the sending status is always pending, here is what I did: 1. This cronjob runs every 15 minutes: php /path to mautic installation/mautic/app/console mautic:broadcasts:send --channel=Email \>/dev/null 2\>&1 2. Created a segment email 3. Status: Published 4. Published at: (A specific date and time in the future) The emails are shown as “pending” before my “publish at” date and time, and then “published” after that time, however, the “sending” stats is always “pending”, and the emails never go out. Additional info that might be relevant: 1. My mautic is installed with https, does mautic play well with SSL? 2. I have all the essential cronjobs in place as well. they are also running every 15 minutes. 3. I can send out non-scheduled emails just fine. What am I missing? ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 8, 2017, 7:06pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/3 "2017-01-08T19:06:14Z")
> [@18630:@MxyzptlkFishStix](#): > > Run the cronjob manually from the command line without “\>/dev/null 2\>&1”. Here is what I got: ±--------±-------±---------+ | Channel | # sent | # failed | ±--------±-------±---------+ That is all. What does it mean? ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 8, 2017, 8:51pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/4 "2017-01-08T20:51:23Z")
yep. Segment Email. ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 8, 2017, 8:55pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/5 "2017-01-08T20:55:54Z")
![](https://content.screencast.com/users/MyAwesomeScreenCast/folders/To%20Share%20On%20The%20Internet/media/66b23335-20d0-4028-aa6b-bc13dabe730e/Emails%20%20%20Mautic.png) ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 8, 2017, 8:59pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/6 "2017-01-08T20:59:00Z")
![](https://content.screencast.com/users/MyAwesomeScreenCast/folders/To%20Share%20On%20The%20Internet/media/23620eb5-7861-47e4-b9b7-d41a995abb5c/Edit%20Email%20%20%20test11%20%20%20Mautic.png) ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 9, 2017, 9:07pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/7 "2017-01-09T21:07:45Z")
Anyone? ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 9, 2017, 10:00pm UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/8 "2017-01-09T22:00:23Z")
> [@18689:@MxyzptlkFishStix](#): > > Is the “mautic:broadcasts:send” cronjob disabled while you’re testing? No, I don’t think so. I set it up in cPanel, I suppose it should be active until I delete it? ---
### Author: ![imautic](https://avatars.discourse-cdn.com/v4/letter/i/74df32/32.png) [@imautic](https://forum.mautic.org/u/imautic) #### Post date: [January 10, 2017, 1:15am UTC](https://forum.mautic.org/t/scheduled-segment-emails-wont-go-out/7088/9 "2017-01-10T01:15:07Z")
Here you go: ![](https://content.screencast.com/users/MyAwesomeScreenCast/folders/To%20Share%20On%20The%20Internet/media/8d3dce7e-a968-4ee5-a9f1-6af66b30e2da/cPanel%20%20%20Cron%20Jobs.png) What clue were you looking for?