# Scheduling doesn't work on mautic free cloud

**URL:** <https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796>\
**Category:** Product Support\
**Created:** [March 4, 2017, 6:46pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796 "2017-03-04T18:46:07Z")\
**Posts on this page:** 8\
**Page:** 1

<div class="post-metadata">

**Author:** ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)\
**Post date:** [March 4, 2017, 6:46pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/1 "2017-03-04T18:46:07Z")

</div>

Hi, i created a campaign with scheduled email but when try a test all emails are sent without logic.  
  
  
  
This is the campaign:  
  
  
  
 ![campaign.jpg](http://www.cittanet.it/services/temp/campaign.jpg)  
  
  
  
and this is a screenshot of the my email box where you can see all emails sent in 20 minutes! ![:-(]( ":-(")  
  
  
  
 ![cattura2.jpg](http://www.cittanet.it/services/temp/cattura2.jpg)  
  
  
  
is campaign build in a wrong way or it is a mautic error?

---

<div class="post-metadata">

**Author:** ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)\
**Post date:** [March 4, 2017, 6:46pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/2 "2017-03-04T18:46:07Z")

</div>

Hi, i created a campaign with scheduled email but when try a test all emails are sent without logic.

This is the campaign:

![](http://www.cittanet.it/services/temp/campaign.jpg)

and this is a screenshot of the my email box where you can see all emails sent in 20 minutes! ☹

![](http://www.cittanet.it/services/temp/cattura2.jpg)

is campaign build in a wrong way or it is a mautic error?

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [March 4, 2017, 7:41pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/3 "2017-03-04T19:41:05Z")

</div>

you have a bad campaign build you have to setup the time delay in the email

---

<div class="post-metadata">

**Author:** ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)\
**Post date:** [March 4, 2017, 7:44pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/4 "2017-03-04T19:44:11Z")

</div>

It is in that way… isn’t it?

![](http://www.cittanet.it/services/temp/email-setup.jpg)

---

<div class="post-metadata">

**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [March 4, 2017, 7:46pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/5 "2017-03-04T19:46:35Z")

</div>

i dont understand Italian

---

<div class="post-metadata">

**Author:** ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)\
**Post date:** [March 4, 2017, 7:55pm UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/6 "2017-03-04T19:55:22Z")

</div>

i set the 40 minutes delay into the send mail action… it is the right way, isn’t it?

---

<div class="post-metadata">

**Author:** ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)\
**Post date:** [March 5, 2017, 9:42am UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/7 "2017-03-05T09:42:11Z")

</div>

I tried to write another campaign with delay set to 3 days instead of 40 minutes and i deleted all non readed mail actions… now it seems to work.

I tried to generate a lead and, till now, i recieved only the first email and the next one is scheduled on 8 march.

Do you know if there’s a problem with rapid scheduled actions?

---

<div class="post-metadata">

**Author:** ![knishikawa](https://avatars.discourse-cdn.com/v4/letter/k/e480ec/32.png) [@knishikawa](https://forum.mautic.org/u/knishikawa)\
**Post date:** [March 6, 2017, 10:13am UTC](https://forum.mautic.org/t/scheduling-doesnt-work-on-mautic-free-cloud/7796/8 "2017-03-06T10:13:50Z")

</div>

I had a problem with rebuilded campaign:

This morning (after 24 hours) mautic send me an e-mail that was scheduled at the end of the campaign! ☹  
Yesterday morning at 09:55 i filled the form and i received first email. This morning at 09:56 i received mail number 6…the one placed at the end of the campaign!

Mail 6, moreover, has to be sent only if i don’t visit a thank you page linked into mail 5.

In my contact deails next event scheduled is right, after 3 days from the first mail read:

[quote]Invio mail 2 event will be activated at campaign test  
March 8, 2017 9:58 am CET[/quote]

This is the campaign with english notes:  
 ![](http://www.cittanet.it/services/temp/funnel.jpg)
