# Segment (broadcast) email stopped adding Contacts from Segment

**URL:** <https://forum.mautic.org/t/segment-broadcast-email-stopped-adding-contacts-from-segment/10405>\
**Category:** Product Support\
**Created:** [April 6, 2018, 9:54pm UTC](https://forum.mautic.org/t/segment-broadcast-email-stopped-adding-contacts-from-segment/10405 "2018-04-06T21:54:41Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![bob-herman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bob-herman/32/288_2.png) [@bob-herman](https://forum.mautic.org/u/bob-herman)\
**Post date:** [April 6, 2018, 9:54pm UTC](https://forum.mautic.org/t/segment-broadcast-email-stopped-adding-contacts-from-segment/10405/1 "2018-04-06T21:54:41Z")

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Hi:

I have a segment (broadcast) email. For the past few weeks, when adding new contacts to the segment, the email would update w/the new contacts as pending/to be sent so I could send the email to them. This past week it just suddenly stopped updating the contacts. If I manually add a contact to the segment, the email no longer picks up the contact.

All of the Cron jobs are running but I don’t think a Cron job handles this, or does one of them?

Any idea what might have caused this behavior?

Thanks,  
Bob H.

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<div class="post-metadata">

**Author:** ![bob-herman](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bob-herman/32/288_2.png) [@bob-herman](https://forum.mautic.org/u/bob-herman)\
**Post date:** [April 10, 2018, 12:17am UTC](https://forum.mautic.org/t/segment-broadcast-email-stopped-adding-contacts-from-segment/10405/2 "2018-04-10T00:17:22Z")

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Looks like this is a bug fixed in 2.13.0: [https://github.com/mautic/mautic/pull/5697](https://github.com/mautic/mautic/pull/5697)

I have deleted some Contacts that we’re previously queued so bug descr. matches my issue.