# Segment broke again - box not appearing after selecting an action

**URL:** <https://forum.mautic.org/t/segment-broke-again-box-not-appearing-after-selecting-an-action/23842>\
**Category:** Mautic 4 Install/Upgrade Support\
**Created:** [April 21, 2022, 6:44pm UTC](https://forum.mautic.org/t/segment-broke-again-box-not-appearing-after-selecting-an-action/23842 "2022-04-21T18:44:05Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![techbill](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/techbill/32/8325_2.png) [@techbill](https://forum.mautic.org/u/techbill)\
**Post date:** [April 21, 2022, 8:55pm UTC](https://forum.mautic.org/t/segment-broke-again-box-not-appearing-after-selecting-an-action/23842/3 "2022-04-21T20:55:51Z")

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It’s version 4.2.1

This isn’t the first time it happened to me …

> [@Contact Segment using tag working on compose Mautic instal?](https://forum.mautic.org/t/contact-segment-using-tag-working-on-compose-mautic-instal/22972/8):
>
> My original install was mySQL 5.6. New Mautic versions require 5.7. Hosting provider could not give me a timeframe for updating. That also was stopping me from updating my PHP to 7.4. (My Mautic version on my hosting account was 3.2.4)… In my original Mautic install, the segment filtering worked as you would expect it to.

I tried the same command … it didn’t fix it this time … I even emptied the cache too

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_[View the full topic](https://forum.mautic.org/t/segment-broke-again-box-not-appearing-after-selecting-an-action/23842)._