# Segment email behaviour question **URL:** \ **Category:** Product Support\ **Created:** [November 8, 2023, 12:16pm UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882 "2023-11-08T12:16:49Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![robm](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/robm/32/260_2.png) [@robm](https://forum.mautic.org/u/robm)\ **Post date:** [November 8, 2023, 12:16pm UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882/1 "2023-11-08T12:16:49Z")
Got a basic question that I thought I new the answer to but now I am not so sure. I created a segment email and sent it to a segment. I assumed that new people who are added to that segment would get the email on being added to the segment. I am pretty sure that is how it is supposed to be. But today I added a new person to the segment and the email was not sent to them. It did show as pending in the email stats, but was never sent. When I manually triggered the segment email to send to the segment, the pending email was sent. Do I have to manually send to send mail to new segment members, or should it happen automatically, once a segment email has been published and the initial send done? ---
**Author:** ![plato39](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/plato39/32/2343_2.png) [@plato39](https://forum.mautic.org/u/plato39)\ **Post date:** [November 8, 2023, 4:12pm UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882/2 "2023-11-08T16:12:49Z")
In my experience, if you add contacts to a segment with a segment email you need to send it manually every time new contacts are added - they appear as ‘pending’. To make the email send automatically, as new contacts are added to the segment, you need to set a publish / un-publish date/time for that email. If you use this method you should not click ‘send’, as the automation you have set will do this for you - and you might send duplicate emails. ---
**Author:** ![EJL](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ejl/32/12155_2.png) [@EJL](https://forum.mautic.org/u/EJL)\ **Post date:** [November 8, 2023, 4:30pm UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882/3 "2023-11-08T16:30:49Z")
setup mautic:broadcast:send cron with --email flag. Make sure the segment email has “Published date” selected or it will likely fail ---
**Author:** ![plato39](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/plato39/32/2343_2.png) [@plato39](https://forum.mautic.org/u/plato39)\ **Post date:** [November 8, 2023, 4:40pm UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882/4 "2023-11-08T16:40:12Z")
You don’t have to set an unpublish date. But it can be useful for time specific mailouts (eg invites for events). This is an old post but it clarifies it: [How do you schedule broadcast emails in mautic? I can't find it - #2 by yaniss](https://forum.mautic.org/t/how-do-you-schedule-broadcast-emails-in-mautic-i-cant-find-it/12493/2) ---
**Author:** ![joeyk](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/joeyk/32/11164_2.png) [@joeyk](https://forum.mautic.org/u/joeyk)\ **Post date:** [November 9, 2023, 2:29pm UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882/5 "2023-11-09T14:29:05Z")
Plz note: If you don’t set the unpublish date, and you add contacts to this segment, than they will automatically get your outdated mail. ---
**Author:** ![system](https://us1.discourse-cdn.com/flex020/uploads/mautic/original/1X/43c63600fe51440378769136903f1fa2a9a34102.png) [@system](https://forum.mautic.org/u/system)\ **Post date:** [November 11, 2023, 2:29am UTC](https://forum.mautic.org/t/segment-email-behaviour-question/29882/6 "2023-11-11T02:29:49Z")
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