# Segment is not giving the count

**URL:** <https://forum.mautic.org/t/segment-is-not-giving-the-count/8262>\
**Category:** Product Support\
**Created:** [April 19, 2017, 11:11pm UTC](https://forum.mautic.org/t/segment-is-not-giving-the-count/8262 "2017-04-19T23:11:20Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![nerses](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nerses](https://forum.mautic.org/u/nerses)\
**Post date:** [April 19, 2017, 11:11pm UTC](https://forum.mautic.org/t/segment-is-not-giving-the-count/8262/1 "2017-04-19T23:11:20Z")

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Hi all! My segmentation seems to be giving inaccurate results. For example, I created the segment targeting the contacts aged 30 and above. I made sure that in my database Age is specified for all the contacts. I’ve followed the documentation when creating the segment. My Age field is numerical. I created the segment as Age greater than or equals 30. However, when I save the segment, it gives me “no contacts” in the count.  
  
  
  
I’ve been waiting for about 20 mins and it’s still giving me the same output. Am I doing something wrong?

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**Author:** ![nerses](https://avatars.discourse-cdn.com/v4/letter/n/db5fbb/32.png) [@nerses](https://forum.mautic.org/u/nerses)\
**Post date:** [April 19, 2017, 11:11pm UTC](https://forum.mautic.org/t/segment-is-not-giving-the-count/8262/2 "2017-04-19T23:11:20Z")

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Hi all! My segmentation seems to be giving inaccurate results. For example, I created the segment targeting the contacts aged 30 and above. I made sure that in my database Age is specified for all the contacts. I’ve followed the documentation when creating the segment. My Age field is numerical. I created the segment as Age greater than or equals 30. However, when I save the segment, it gives me “no contacts” in the count.

I’ve been waiting for about 20 mins and it’s still giving me the same output. Am I doing something wrong?

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**Author:** ![JoPitts](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jopitts/32/636_2.png) [@JoPitts](https://forum.mautic.org/u/JoPitts)\
**Post date:** [April 20, 2017, 1:00am UTC](https://forum.mautic.org/t/segment-is-not-giving-the-count/8262/3 "2017-04-20T01:00:35Z")

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And if you have set up your cronjobs, have they actually run yet.

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**Author:** ![cStuartHardwick](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/cstuarthardwick/32/5695_2.png) [@cStuartHardwick](https://forum.mautic.org/u/cStuartHardwick)\
**Post date:** [November 21, 2017, 10:27pm UTC](https://forum.mautic.org/t/segment-is-not-giving-the-count/8262/4 "2017-11-21T22:27:56Z")

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Is no one else having this trouble? Or is no one else bothering to validate their segment counts?

My segment counts are all over the place. There aren’t totally random, but when I check segments against each other (after setting up mutually exclusive filters and running chron job) the counts never add up. I’ve tried refreshing the DB indices with no change. I appears that the filter doesn’t accurately reflect selection criteria.