# Segment syncing to CRM?

**URL:** https://forum.mautic.org/t/segment-syncing-to-crm/14227
**Category:** 3rd Party Addons
**Created:** [May 7, 2020, 8:44am UTC](https://forum.mautic.org/t/segment-syncing-to-crm/14227 "2020-05-07T08:44:00Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![simonjparker](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/simonjparker/32/1309_2.png) [@simonjparker](https://forum.mautic.org/u/simonjparker)
#### Post date: [May 7, 2020, 8:44am UTC](https://forum.mautic.org/t/segment-syncing-to-crm/14227/1 "2020-05-07T08:44:00Z")

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Hello all,

New to Mautic dev, potentially a very basic question here:

We are looking at developing an integration to our CRM and Mautic and wondered if Segment bi-lateral syncing is possible or has been done before.

Our CRM has ‘groups’ functionality. When a user becomes a customer they are moved into a specific group in the CRM, and it would be good to keep this synced up to Mautic via Segments to build real-time accurate workflows.

Thanks in advance!

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### Author: ![ekke](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ekke/32/296_2.png) [@ekke](https://forum.mautic.org/u/ekke)
#### Post date: [May 7, 2020, 1:34pm UTC](https://forum.mautic.org/t/segment-syncing-to-crm/14227/2 "2020-05-07T13:34:29Z")

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sure, you can use an existing integration (like with Salesforce) as an example, but add more features to it - e.g. a filter that can be defined in the plugin configuration.  
Cheers,  
Ekke

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