# Segmented messages are not sent v 2.1.1 **URL:** \ **Category:** Product Support\ **Created:** [September 28, 2016, 3:08pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490 "2016-09-28T15:08:56Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 28, 2016, 3:08pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/1 "2016-09-28T15:08:56Z")
I am creating seguimentadas messages to direct submission of a list. But the messages though shows that are sent do not reach their destination. Messages according to mautic were sent. But I do not receive any messages. And according to sparkpost also no message is being sent. Email segmented: [http://screencast.com/t/0d7UpuRoKt](http://screencast.com/t/0d7UpuRoKt) SparkPost: [http://screencast.com/t/fIj6TAtaW3tF](http://screencast.com/t/fIj6TAtaW3tF) ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 28, 2016, 3:08pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/2 "2016-09-28T15:08:56Z")
I am creating seguimentadas messages to direct submission of a list. But the messages though shows that are sent do not reach their destination. Messages according to mautic were sent. But I do not receive any messages. And according to sparkpost also no message is being sent. Email segmented: [http://screencast.com/t/0d7UpuRoKt](http://screencast.com/t/0d7UpuRoKt) SparkPost: [http://screencast.com/t/fIj6TAtaW3tF](http://screencast.com/t/fIj6TAtaW3tF) ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [September 28, 2016, 3:20pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/3 "2016-09-28T15:20:43Z")
Your mautic email setting is correctly setup? Your sparkpost account is enable? ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 28, 2016, 3:24pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/4 "2016-09-28T15:24:29Z")
I believe to be all right. Because the test emails estção running perfectly. ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 28, 2016, 3:26pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/5 "2016-09-28T15:26:18Z")
[quote=15989:@ninjoan] I believe to be all right. Because the test emails estção running perfectly. ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 28, 2016, 3:27pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/6 "2016-09-28T15:27:54Z")
I believe to be all right. Because the test emails estção running perfectly. ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 28, 2016, 3:34pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/7 "2016-09-28T15:34:58Z")
I have checked the log found these errors. [2016-09-28 13:58:50] mautic.ERROR: Deprecation: Automatically populating $HTTP\_RAW\_POST\_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always\_populate\_raw\_post\_data’ to ‘-1’ in php.ini and use the php://input stream instead. - in file Unknown - at line 0 [] [] [2016-09-28 14:00:09] mautic.ERROR: Deprecation: Automatically populating $HTTP\_RAW\_POST\_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always\_populate\_raw\_post\_data’ to ‘-1’ in php.ini and use the php://input stream instead. - in file Unknown - at line 0 [] [] [2016-09-28 14:01:39] mautic.ERROR: Deprecation: Automatically populating $HTTP\_RAW\_POST\_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always\_populate\_raw\_post\_data’ to ‘-1’ in php.ini and use the php://input stream instead. - in file Unknown - at line 0 [] [] [2016-09-28 14:04:56] mautic.ERROR: Deprecation: Automatically populating $HTTP\_RAW\_POST\_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always\_populate\_raw\_post\_data’ to ‘-1’ in php.ini and use the php://input stream instead. - in file Unknown - at line 0 [] [] [2016-09-28 14:33:18] mautic.ERROR: Deprecation: Automatically populating $HTTP\_RAW\_POST\_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always\_populate\_raw\_post\_data’ to ‘-1’ in php.ini and use the php://input stream instead. - in file Unknown - at line 0 [] [] [2016-09-28 14:33:22] mautic.ERROR: Deprecation: Automatically populating $HTTP\_RAW\_POST\_DATA is deprecated and will be removed in a future version. To avoid this warning set ‘always\_populate\_raw\_post\_data’ to ‘-1’ in php.ini and use the php://input stream instead. - in file Unknown - at line 0 [] [] [2016-09-28 14:37:29] mautic.ERROR: [MAIL ERROR] Address in mailbox given [xxxxxx @gmail.com, xxxxxx @gmail.com] does not comply with RFC 2822, 3.6.2. [] [] ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [September 29, 2016, 12:30pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/8 "2016-09-29T12:30:15Z")
You are using a Gmail account as a sender? ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 29, 2016, 3:21pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/9 "2016-09-29T15:21:54Z")
@ninjoan The gmail is just to copy the message. To send my messages I am using a professional email from my own domain. ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 29, 2016, 3:23pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/10 "2016-09-29T15:23:35Z")
This installation of mautic was made by Softaculous. ---
**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\ **Post date:** [September 29, 2016, 3:29pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/11 "2016-09-29T15:29:10Z")
and your professional email is using Gmail? ---
**Author:** ![fbmautic](https://avatars.discourse-cdn.com/v4/letter/f/c37758/32.png) [@fbmautic](https://forum.mautic.org/u/fbmautic)\ **Post date:** [September 29, 2016, 3:35pm UTC](https://forum.mautic.org/t/segmented-messages-are-not-sent-v-2-1-1/5490/12 "2016-09-29T15:35:34Z")
No