# Segments are not updating (1.4) **URL:** \ **Category:** Product Support\ **Created:** [May 12, 2016, 11:47am UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740 "2016-05-12T11:47:14Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![lennaert](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@lennaert](https://forum.mautic.org/u/lennaert)\ **Post date:** [May 12, 2016, 11:47am UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/1 "2016-05-12T11:47:14Z")
Hello, Just starting to set up mautic. Installed version 1.4 and most is working fine and I am very impressed with it so far. Installation is a bit challenging, but i am getting there… ![;-)]( ";-)") One problem for now: I can’t seem to get the segments automatically updated. \*I imported leads (about 12000) \*made a list/segment with a filter —\> “email” - “not empty” (so every contact with an email will go on that list/segment) \*Cron job ……/app/console mautic:segments:update \>/dev/null 2\>&1 \*Cron job runs every 15min The cron job seems to work, but the list will not update. It says “no contacts” Looked at the forum but can’t find the answer I am looking for…;-( Anything i am missing here? Thanks! Lennaert ---
**Author:** ![lennaert](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@lennaert](https://forum.mautic.org/u/lennaert)\ **Post date:** [May 12, 2016, 11:47am UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/2 "2016-05-12T11:47:14Z")
Hello, Just starting to set up mautic. Installed version 1.4 and most is working fine and I am very impressed with it so far. Installation is a bit challenging, but i am getting there…😉 One problem for now: I can’t seem to get the segments automatically updated. \*I imported leads (about 12000) \*made a list/segment with a filter —\> “email” - “not empty” (so every contact with an email will go on that list/segment) \*Cron job ……/app/console mautic:segments:update \>/dev/null 2\>&1 \*Cron job runs every 15min The cron job seems to work, but the list will not update. It says “no contacts” Looked at the forum but can’t find the answer I am looking for…;-( Anything i am missing here? Thanks! Lennaert ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [May 12, 2016, 12:32pm UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/3 "2016-05-12T12:32:24Z")
What is the output of the mautic:segment:update command when you execute it manually? ---
**Author:** ![lennaert](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@lennaert](https://forum.mautic.org/u/lennaert)\ **Post date:** [May 12, 2016, 12:45pm UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/4 "2016-05-12T12:45:16Z")
Thanks for your quick reply. Manually it gives: $ /usr/local/bin/php /home/plxk346355/domains/nofruit.nl/public\_html/mautic/app/console mautic:segments:update Script in progress. Use -f or --force to force execution ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [May 12, 2016, 12:50pm UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/5 "2016-05-12T12:50:24Z")
Ok, what is the output when you add the `-f` attribute at the end of the command? ---
**Author:** ![lennaert](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@lennaert](https://forum.mautic.org/u/lennaert)\ **Post date:** [May 12, 2016, 1:03pm UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/6 "2016-05-12T13:03:10Z")
It is: $ /usr/local/bin/php /home/plxk346355/domains/nofruit.nl/public\_html/mautic/app/console mautic:segments:update --force Rebuilding contacts for segment 2 12485 total contact(s) to be added in batches of 300 0/12485 [\>---------------------------] 0% Warning: require(/home/plxk346355/domains/nofruit.nl/public\_html/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php): failed to open stream: No such file or directory in /home/plxk346355/domains/nofruit.nl/public\_html/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php on line 207 Fatal error: require(): Failed opening required ‘/home/plxk346355/domains/nofruit.nl/public\_html/mautic/app/cache/prod/doctrine/orm/Proxies/\_\_CG\_\_MauticLeadBundleEntityLead.php’ (include\_path=’.:/usr/local/lib/php’) in /home/plxk346355/domains/nofruit.nl/public\_html/mautic/vendor/doctrine/common/lib/Doctrine/Common/Proxy/AbstractProxyFactory.php on line 207 ---
**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\ **Post date:** [May 12, 2016, 1:04pm UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/7 "2016-05-12T13:04:54Z")
Ok, it’s failing on cache. Try to clear it. Remove the app/cache directory and run the command again. And make sure you are not running it as root. ---
**Author:** ![lennaert](https://avatars.discourse-cdn.com/v4/letter/l/ce73a5/32.png) [@lennaert](https://forum.mautic.org/u/lennaert)\ **Post date:** [May 12, 2016, 1:17pm UTC](https://forum.mautic.org/t/segments-are-not-updating-1-4/3740/8 "2016-05-12T13:17:34Z")
That solved the problem!