# Segments - Contact Number Wrong

**URL:** <https://forum.mautic.org/t/segments-contact-number-wrong/6815>\
**Category:** Product Support\
**Created:** [December 10, 2016, 7:58pm UTC](https://forum.mautic.org/t/segments-contact-number-wrong/6815 "2016-12-10T19:58:15Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![igormedeiros](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/igormedeiros/32/109_2.png) [@igormedeiros](https://forum.mautic.org/u/igormedeiros)\
**Post date:** [December 10, 2016, 7:58pm UTC](https://forum.mautic.org/t/segments-contact-number-wrong/6815/1 "2016-12-10T19:58:15Z")

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Hi! I’m using Mautic 2.3 and some of my the segments shows a number of contacts much different than they really has.  
  
  
  
What can be happening?  
  
  
  
Thanks  
  
Igor

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**Author:** ![igormedeiros](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/igormedeiros/32/109_2.png) [@igormedeiros](https://forum.mautic.org/u/igormedeiros)\
**Post date:** [December 10, 2016, 7:58pm UTC](https://forum.mautic.org/t/segments-contact-number-wrong/6815/2 "2016-12-10T19:58:15Z")

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Hi! I’m using Mautic 2.3 and some of my the segments shows a number of contacts much different than they really has.

What can be happening?

Thanks  
Igor

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**Author:** ![ninjoan](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ninjoan/32/1005_2.png) [@ninjoan](https://forum.mautic.org/u/ninjoan)\
**Post date:** [December 11, 2016, 12:44am UTC](https://forum.mautic.org/t/segments-contact-number-wrong/6815/3 "2016-12-11T00:44:08Z")

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check you filters to only look contacts with email.

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**Author:** ![igormedeiros](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/igormedeiros/32/109_2.png) [@igormedeiros](https://forum.mautic.org/u/igormedeiros)\
**Post date:** [December 11, 2016, 2:35pm UTC](https://forum.mautic.org/t/segments-contact-number-wrong/6815/4 "2016-12-11T14:35:58Z")

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Hi @ninjoan thanks for your replay. I did it and now, all the contacts is in this segment… it can’t understand that only contacts that are already there AND with email must be there, because is not possible to make a reference to the self segment.

Acctually almost all my segments are a messy… I’m really sad with Mautic… I never had this situation with another CRM.