# Segment's filters not working

**URL:** <https://forum.mautic.org/t/segments-filters-not-working/5436>\
**Category:** Product Support\
**Created:** [September 23, 2016, 11:32am UTC](https://forum.mautic.org/t/segments-filters-not-working/5436 "2016-09-23T11:32:39Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![benoit](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@benoit](https://forum.mautic.org/u/benoit)\
**Post date:** [September 23, 2016, 11:32am UTC](https://forum.mautic.org/t/segments-filters-not-working/5436/1 "2016-09-23T11:32:39Z")

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Hi,  
  
  
  
I want to create a segment that excludes all contacts with a gmail, hotmail, …, email address.  
  
Filters are setup up like this:  
  
 ![Screen_Shot_2016_09_23_at_14_24_48.png](http://s21.postimg.org/t4t6ruaev/Screen_Shot_2016_09_23_at_14_24_48.png)  
  
  
  
Unfortunately this is not working. The segment is returning all contacts.  
  
What am I doing wrong?

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<div class="post-metadata">

**Author:** ![benoit](https://avatars.discourse-cdn.com/v4/letter/b/5daacb/32.png) [@benoit](https://forum.mautic.org/u/benoit)\
**Post date:** [September 23, 2016, 11:32am UTC](https://forum.mautic.org/t/segments-filters-not-working/5436/2 "2016-09-23T11:32:39Z")

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Hi,

I want to create a segment that excludes all contacts with a gmail, hotmail, …, email address.  
Filters are setup up like this:  
 ![](http://s21.postimg.org/t4t6ruaev/Screen_Shot_2016_09_23_at_14_24_48.png)

Unfortunately this is not working. The segment is returning all contacts.  
What am I doing wrong?

---

<div class="post-metadata">

**Author:** ![justinroffmarsh](https://avatars.discourse-cdn.com/v4/letter/j/d07c76/32.png) [@justinroffmarsh](https://forum.mautic.org/u/justinroffmarsh)\
**Post date:** [September 24, 2016, 8:59pm UTC](https://forum.mautic.org/t/segments-filters-not-working/5436/3 "2016-09-24T20:59:49Z")

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Shouldn’t the operator be AND, rather than OR?

I would expect the above to return all contacts.