# Segments not updating? **URL:** \ **Category:** Product Support\ **Created:** [December 2, 2017, 7:03pm UTC](https://forum.mautic.org/t/segments-not-updating/10035 "2017-12-02T19:03:40Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ernexto](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ernexto/32/242_2.png) [@ernexto](https://forum.mautic.org/u/ernexto)\ **Post date:** [December 2, 2017, 7:03pm UTC](https://forum.mautic.org/t/segments-not-updating/10035/1 "2017-12-02T19:03:40Z")
Hi, please can somebody help me on my first steps? I have put “test user” tag on 3 of my contacts. Then went to Contact Segments, created a new one with filter tags-\>including-\>“test user”. Then published the segmet and saved. But it doesn’t update. In the #contacts column in Contact Segments, the number of users is still “No Contacts” for that segment! What I’m doing wrong? ---
**Author:** ![ernexto](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ernexto/32/242_2.png) [@ernexto](https://forum.mautic.org/u/ernexto)\ **Post date:** [December 2, 2017, 7:03pm UTC](https://forum.mautic.org/t/segments-not-updating/10035/2 "2017-12-02T19:03:40Z")
Hi, please can somebody help me on my first steps? I have put “test user” tag on 3 of my contacts. Then went to Contact Segments, created a new one with filter tags-\>including-\>“test user”. Then published the segmet and saved. But it doesn’t update. In the #contacts column in Contact Segments, the number of users is still “No Contacts” for that segment! What I’m doing wrong? ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [December 3, 2017, 1:23pm UTC](https://forum.mautic.org/t/segments-not-updating/10035/3 "2017-12-03T13:23:43Z")
@ernexto have you set up Cron jobs for segment update