# Segments: what am I doing wrong?

**URL:** https://forum.mautic.org/t/segments-what-am-i-doing-wrong/8600
**Category:** Product Support
**Created:** [May 28, 2017, 7:30pm UTC](https://forum.mautic.org/t/segments-what-am-i-doing-wrong/8600 "2017-05-28T19:30:46Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![BrianS](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@BrianS](https://forum.mautic.org/u/BrianS)
#### Post date: [May 28, 2017, 7:30pm UTC](https://forum.mautic.org/t/segments-what-am-i-doing-wrong/8600/1 "2017-05-28T19:30:46Z")

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I built my first segment. It’s very simple: the company has to match “Suthoff Company”. There are three contacts, only one of them (me) belongs to Suthoff Company. I should have a segment of one, but instead it’s empty.  
  
  
  
The cron job is running and reports:  
  
Rebuilding contacts for segment 1  
  
0 total contact(s) to be added in batches of 300  
  
0 total contact(s) to be removed in batches of 300  
  
0 contact(s) affected  
  
  
  
See screenshots:  
  
[My contact](https://www.dropbox.com/s/imzogtn4u4u4f7l/Mautic-contact.png?dl=0)  
  
[My segment filter](https://www.dropbox.com/s/o4diwy7zr6106tw/Mautic-segment-filter.png?dl=0)  
  
[My segment results](https://www.dropbox.com/s/ufl580lvvymy0g6/Mautic-segment.png?dl=0)  
  
  
  
What am I missing?

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<div class="post-metadata">

### Author: ![BrianS](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@BrianS](https://forum.mautic.org/u/BrianS)
#### Post date: [May 28, 2017, 7:30pm UTC](https://forum.mautic.org/t/segments-what-am-i-doing-wrong/8600/2 "2017-05-28T19:30:46Z")

</div>

I built my first segment. It’s very simple: the company has to match “Suthoff Company”. There are three contacts, only one of them (me) belongs to Suthoff Company. I should have a segment of one, but instead it’s empty.

The cron job is running and reports:  
Rebuilding contacts for segment 1  
0 total contact(s) to be added in batches of 300  
0 total contact(s) to be removed in batches of 300  
0 contact(s) affected

See screenshots:  
[My contact](https://www.dropbox.com/s/imzogtn4u4u4f7l/Mautic-contact.png?dl=0)  
[My segment filter](https://www.dropbox.com/s/o4diwy7zr6106tw/Mautic-segment-filter.png?dl=0)  
[My segment results](https://www.dropbox.com/s/ufl580lvvymy0g6/Mautic-segment.png?dl=0)

What am I missing?

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<div class="post-metadata">

### Author: ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)
#### Post date: [May 29, 2017, 5:22am UTC](https://forum.mautic.org/t/segments-what-am-i-doing-wrong/8600/3 "2017-05-29T05:22:31Z")

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@BrianS have you set cron jobs successfully.

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<div class="post-metadata">

### Author: ![BrianS](https://avatars.discourse-cdn.com/v4/letter/b/c6cbf5/32.png) [@BrianS](https://forum.mautic.org/u/BrianS)
#### Post date: [May 29, 2017, 4:56pm UTC](https://forum.mautic.org/t/segments-what-am-i-doing-wrong/8600/4 "2017-05-29T16:56:53Z")

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@bizcrony Arggg… error in the path… fixed… thanks
