# Send button displays "please wait" **URL:** \ **Category:** Product Support\ **Created:** [September 22, 2017, 9:25am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544 "2017-09-22T09:25:07Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![ronald\_d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ronald_d/32/510_2.png) [@ronald\_d](https://forum.mautic.org/u/ronald_d)\ **Post date:** [September 22, 2017, 9:25am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/1 "2017-09-22T09:25:07Z")
I have this problem on my existing Mautic installation. No forms are working correctly anymore. When you click on the send button it will display only “please wait…”. It look like the form is workin. The data is in the Mautic database. Also email are send. But the form freeze with a send button that display “please wait” To make sure I upgraded Mautic to the latest version: Mautic v 2.10.1 To fix this I have tried: - I have run: php app/console mautic:assets:generate - clear my cache: rm -rf ./app/cache/\* - rebuild my forms Nothing works. Any advice? ---
**Author:** ![ronald\_d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ronald_d/32/510_2.png) [@ronald\_d](https://forum.mautic.org/u/ronald_d)\ **Post date:** [September 22, 2017, 9:25am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/2 "2017-09-22T09:25:07Z")
I have this problem on my existing Mautic installation. No forms are working correctly anymore. When you click on the send button it will display only “please wait…”. It look like the form is workin. The data is in the Mautic database. Also email are send. But the form freeze with a send button that display “please wait” To make sure I upgraded Mautic to the latest version: Mautic v 2.10.1 To fix this I have tried: - I have run: php app/console mautic:assets:generate - clear my cache: rm -rf ./app/cache/\* - rebuild my forms Nothing works. Any advice? ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [September 22, 2017, 9:31am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/3 "2017-09-22T09:31:06Z")
change the code , i mean what code you using , HTML, Iframe or Java? ---
**Author:** ![ronald\_d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ronald_d/32/510_2.png) [@ronald\_d](https://forum.mautic.org/u/ronald_d)\ **Post date:** [September 22, 2017, 9:39am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/4 "2017-09-22T09:39:14Z")
@bizcrony In mautic I go to Preview form. Then I tried to submit a form to test if it work correctly. ---
**Author:** ![ronald\_d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ronald_d/32/510_2.png) [@ronald\_d](https://forum.mautic.org/u/ronald_d)\ **Post date:** [September 22, 2017, 9:48am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/5 "2017-09-22T09:48:03Z")
Hi @bizcrony , I have also made a test page now. I use this code in the test.html page: ---
**Author:** ![Jim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jim/32/223_2.png) [@Jim](https://forum.mautic.org/u/Jim)\ **Post date:** [September 23, 2017, 2:11am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/6 "2017-09-23T02:11:18Z")
I have the exact same issue. I have reinstalled Mautic - tried every fix I can find in the forums - cleared cache - rebuilt forms - even installed a second version of Mautic 2.10.1 - Nothing fixes the forms. ---
**Author:** ![bizcrony](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/bizcrony/32/409_2.png) [@bizcrony](https://forum.mautic.org/u/bizcrony)\ **Post date:** [September 23, 2017, 3:05am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/7 "2017-09-23T03:05:20Z")
Please share the screenshot . where its appearing ? ---
**Author:** ![Jim](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/jim/32/223_2.png) [@Jim](https://forum.mautic.org/u/Jim)\ **Post date:** [September 23, 2017, 9:53pm UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/8 "2017-09-23T21:53:55Z")
“Please wait…” appears on the Send button replacing whatever text I had put there. I just reinstalled 2.10.1 hoping that a fresh install would fix the problem, but no such luck. I create the webpage and form in Mautic so the problem is all Mautic. I have tested putting the form in a page on a different site, but the form does the same no matter if it is a Mautic site or a different site on a different domain. Incidentally, I have an account on [mautic.net](http://mautic.net) and the forms work there! That makes me wonder if the issue is an environmental issue with php ? I am using PHP Version 7.0.21. Whoops! I finally found the fix over at GitHub. My forms now work - at least from an incognito browser! That is a huge step forward. ---
**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\ **Post date:** [September 24, 2017, 11:11am UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/9 "2017-09-24T11:11:10Z")
Temp solution is here [link text](https://www.mautic.org/community/index.php/8154-form-is-hang-on-submit-button-after-hit-submit) ---
**Author:** ![RandomUser](https://avatars.discourse-cdn.com/v4/letter/r/958977/32.png) [@RandomUser](https://forum.mautic.org/u/RandomUser)\ **Post date:** [September 25, 2017, 12:25pm UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/10 "2017-09-25T12:25:54Z")
Already reported ten times on the forum, no fix so far. Except the link provided by Robmobius. ---
**Author:** ![ronald\_d](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/ronald_d/32/510_2.png) [@ronald\_d](https://forum.mautic.org/u/ronald_d)\ **Post date:** [September 29, 2017, 2:20pm UTC](https://forum.mautic.org/t/send-button-displays-please-wait/9544/11 "2017-09-29T14:20:11Z")
Hello Guys, I have found a solution for this problem. There is a problem on GitHub about this, see: [https://github.com/mautic/mautic/issues/4287](https://github.com/mautic/mautic/issues/4287) To fix this I downloaded the latest mautic-form.js and mautic-form-src.js from [https://github.com/marcel-ambta/mautic/tree/b2209e840d27b809967bd1fc1ec4cc64aa2ff9c4/media/js](https://github.com/marcel-ambta/mautic/tree/b2209e840d27b809967bd1fc1ec4cc64aa2ff9c4/media/js) and put these files into your own installation …/mautic/media/js/ After this the forms buttons works correctly for me.