# Send diff emails depending on form submission results

**URL:** <https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619>\
**Category:** Product Support\
**Created:** [October 26, 2015, 2:19pm UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619 "2015-10-26T14:19:13Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [October 26, 2015, 2:19pm UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/1 "2015-10-26T14:19:13Z")

</div>

Hi,  
  
  
  
Just discovered Mautic. At my last company we were using Infusionsoft so I was stoked to find an open source alternative.  
  
  
  
Infusionsoft is very powerful and Mautic is only starting her development journey. With time I am sure she will match and surpass IS. Nonetheless, as I have an IS back ground I am looking for some functionality I was used to in IS. Does any of the following exist currently?

1. The ability to send different emails depending on the options chosen on a form. For example, if a prospect chooses Australia as his country in the form, I would like to send an email that has Australia specific content.  
  
  
2. Is it possible to insert links into emails that Mautic monitors? So if a lead clicks a certain link in the email, it triggers a different leg of the campaign, or some other action, such as moving to another list.  
  
  
3. A decision making ability, for example as one would use in a NPS service quality campaign. If the lead selects 9 or 10/10 send a certain email, if the lead chooses 6,7, or 8 send a different email and so on?  
  
  
  
Any guidance on these matters would be greatly appreciated.  
  
  
  
Thanks  
  
  
  
Rob

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 28, 2015, 8:40am UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/2 "2015-10-28T08:40:54Z")

</div>

If it’ll work for you well, use it. There is many ways how to achieve it.

If you’r using Allyde’s service [mautic.com](http://mautic.com), please, contact their support. But I think they updated to 1.2.2 already so you can try to find the Field Value conditions in the Campaign Builder now.

Yep, I just checked my [mautic.com](http://mautic.com) Mautic instance and it’s there.

---

<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [October 26, 2015, 2:19pm UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/3 "2015-10-26T14:19:13Z")

</div>

Hi,

Just discovered Mautic. At my last company we were using Infusionsoft so I was stoked to find an open source alternative.

Infusionsoft is very powerful and Mautic is only starting her development journey. With time I am sure she will match and surpass IS. Nonetheless, as I have an IS back ground I am looking for some functionality I was used to in IS. Does any of the following exist currently?

1. The ability to send different emails depending on the options chosen on a form. For example, if a prospect chooses Australia as his country in the form, I would like to send an email that has Australia specific content.

2. Is it possible to insert links into emails that Mautic monitors? So if a lead clicks a certain link in the email, it triggers a different leg of the campaign, or some other action, such as moving to another list.

3. A decision making ability, for example as one would use in a NPS service quality campaign. If the lead selects 9 or 10/10 send a certain email, if the lead chooses 6,7, or 8 send a different email and so on?

Any guidance on these matters would be greatly appreciated.

Thanks

Rob

---

<div class="post-metadata">

**Author:** ![escopecz](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/escopecz/32/370_2.png) [@escopecz](https://forum.mautic.org/u/escopecz)\
**Post date:** [October 26, 2015, 5:44pm UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/4 "2015-10-26T17:44:08Z")

</div>

1. It is possible with the Form/Lead Field Value condition added to Mautic 1.2.1.
2. Mautic monitors email link clicks, but the campaign decision which could track this is not in place yet. I think there is a feature request for it already.
3. It could be possible because of Field Value conditions, although it is not possible to create one event for values 6, 7 or 8, it has to be 3 events.

---

<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [October 27, 2015, 8:43am UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/5 "2015-10-27T08:43:43Z")

</div>

Thanks Escopecz,

I am using the Allyde hosted version of Mautic, how do I know what version that is?

Where can I find instruction, or documentation on how set up the functionality discussed in points 1 and 3?

Regards

Robin

---

<div class="post-metadata">

**Author:** ![Robmobius](https://avatars.discourse-cdn.com/v4/letter/r/cab0a1/32.png) [@Robmobius](https://forum.mautic.org/u/Robmobius)\
**Post date:** [October 27, 2015, 9:27am UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/6 "2015-10-27T09:27:51Z")

</div>

Think I may have figured it out. Am I on the right track.

The lead is added to a smart list based on the options selected in the form. In this case I want country specific emails to be delivered. So I create smart lists that add people to each country list based on the form. Then I build a campaign that sends an email to the members of the smart list.

Is there a better way to achieve the desired outcome?

---

<div class="post-metadata">

**Author:** ![silavapi](https://sea2.discourse-cdn.com/flex020/user_avatar/forum.mautic.org/silavapi/32/7424_2.png) [@silavapi](https://forum.mautic.org/u/silavapi)\
**Post date:** [February 2, 2020, 10:57pm UTC](https://forum.mautic.org/t/send-diff-emails-depending-on-form-submission-results/2619/7 "2020-02-02T22:57:38Z")

</div>


