Mautic Community Forums

Send e-mail to: segment a MINUS segment b

Hey!



Let’s say I have three segments:

a: 5 people

b: 3 people

c: 80 people



How do a create an e-mail to be sent to those 2 people who are in segment “a” and are not in segment “b” ?

Hey!

Let’s say I have three segments:
a: 5 people
b: 3 people
c: 80 people

How do a create an e-mail to be sent to those 2 people who are in segment “a” and are not in segment “b” ?

Couple of ways of approaching this. The simplest is probably create a new segment based on filters:

The other way would be through a campaign:

HTH

Do watch out that we’ve noticed its not a good idea to have two segments that check non/existance in each other. Both segment processing seems to cause a loop and both will bomb out with out of memory.

Its obvious when you think about it but with a small set of test data it worked and when we ramped up with live we wondered why it didn’t. :slight_smile: